Transcripts
Q1. How do I view my grades?
A. You can print/view a final grade report via MyJJC Student Portal > Self-Service Menu > View Academic Profile > View Grades
Q2. Where can I print out my schedule?
A. You can print your class schedule via MyJJC Student Portal> Self-Service Menu > Register & View Schedule > View Class Schedule
Q3. What is an unofficial transcript/academic summary?
A. The unofficial transcript is a semester by semester printout of all the classes a student has taken and of grades received. It displays student’s grade point average semester by semester as well as overall GPA. The results of placement test scores, transcript evaluation from other colleges and other testing information may also be indicated on the unofficial transcript.
Q4. Who do I need to contact if one of my grades is incorrect?
A. Student Grade Appeal Procedure - The student has a right to a final course grade review if he/she feels the instructor's criteria for determining the final course grade has not been fairly or accurately applied in the calculation of the final course grade. Students should take the following steps:
- The student shall confer with the instructor if there is a question concerning the calculation of a final course grade given by the instructor. If the instructor is unavailable within a three-week period (excluding when classes are not in session), the student may pursue the appeal unilaterally by contacting the appropriate Department Chair (see Step 2) If there is no resolution after the student has conferred with the instructor, the student will complete the online Final Grade Appeal Form and it will be forwarded to the appropriate Department Chair. If the Department Chair is the instructor and there is no resolution, then the student would proceed with the Step 2 meeting additionally with the Dean.
- By the end of the sixth week (excluding when classes are not in session) following the issuance of the grade in question, the student shall contact the Department Chair and present to the Department Chair a completed Final Grade Appeals Form. If the Department Chair is unavailable or was the instructor who issued the grade, the student should contact the appropriate Academic Dean. The Department Chair will schedule and conduct a meeting with the student, the instructor, and the Academic Dean. At the meeting the student shall present documentation to support his or her appeal. The instructor will have an opportunity to address the concerns presented by the student. At the end of the meeting, the student and instructor will be excused and the Department Chair and the Academic Dean will confer and render a decision. Within five (5) school days, a summary of the findings will be sent to the instructor and the student. If all three parties (instructor, Department Chair, Academic Dean) concur in the recommendation, the appeal procedure is exhausted and the grade will stand or be changed, as recommended.
- Step 3 provides that in the event that an agreement is not reached following the procedures in Step 2, the matter will be referred immediately to a committee composed of five full-time faculty members. The faculty committee shall schedule a hearing to be conducted in the same manner as the meeting described in Step 2. The decision of the committee shall be made by majority vote within thirty days after the hearing. The decision of the committee shall be final and binding to all parties.
Q5. How can I get a copy of my unofficial transcript?
A. Current Students
Current students can view and print their unofficial transcript via MyJJC Portal > Self-Service Menu > View Academic Profile > Unofficial Transcript.
B. Former Students
1. Former students can come to the campus with a photo ID to obtain a copy of their unofficial transcript at no cost.
2. By submitting the Release of Unofficial Transcript Consent Form, former students can receive a copy of their unofficial transcript via US mail (to the address on record) or fax.
If the address is different, students’ will need to follow all the guidelines set forth to update his/her address in the system before the Registrar’s Office can fulfill the request.
3. Former students who do not meet one of the above options to receive an unofficial transcript should order an official copy of their transcript via Parchment.
Q6. I have a hold on my record. Can I still receive my transcript?
A. Depends on the severity of the hold, some holds will prevent students from obtaining transcripts. However, there are options for you, but you will need to contact the Department who placed the hold on the record.
In accordance with the Student Debt Assistance Act (110 ILCS 66/), the college will release an official transcript to a current or former student if the request is to:
• Complete a job application;
• Transfer from one institution of higher education to another;
• Apply for state, federal, or institutional financial aid;
• Join the United States Armed Forces or Illinois National Guard; or
• Pursue other postsecondary opportunities.
The transcript processing fee per transcript required for all students will apply.
Q7. How can I view/inspect my transcript if I have unresolved holds?
A. If the student has unresolved restrictive hold(s), the student may still maintain the right to review his/her unofficial transcript in-person. The student should submit the ‘student request to inspect and review education records’ form to the Office of the Registrar, Joliet Junior College, and 1215 Houbolt Rd., Joliet, IL 60431 or wwwrecords@jjc.edu . In addition, the student does not have the right to a photo copy, or to copy the educational record during the inspection.
For more information, please visit FERPA Information and Forms
Q8. How do I check the status of my order?
A. Sign in to Parchment.com and click Orders. Go to the Tracking help page for full details.
Q9. How can my transcript be sent to an application service (such as NursingCAS, AMCAS, LSAC)? I have an applicant number.
In the delivery destination search type in AMCAS or LSAC etc… Find the right application service and click on it. Please review the recipient’s information to make sure everything is correct.
Attachments: Some application services will automatically generate an attachment containing your Application Service ID. Otherwise, you will be given the option to add an attachment.
Q10. How can I ensure my degree is posted on my official transcript?
A. If you are a recent graduate please check your unofficial transcript before requesting your transcript to confirm your degree is posted. If your degree is not posted please select hold for degree on the request form and the JJC Transcripts office won’t release your transcript until the degree is posted.
Q11. How can ensure all my current semester grades are posted on my official transcript?
A. Please check your unofficial transcript before requesting your transcript. If your grades are not posted please select hold for grades on the request form and the JJC Transcripts office won’t release your transcript until ALL your current semester grades are posted.
Q12. I received an incomplete. How long do I have to complete the assignments?
A. A student receiving an "I" grade from an instructor will have eight weeks into the following semester (excluding summer) to complete the work. If the work is not completed within eight weeks from the assignment of the "I" grade, the "I" grade will be changed to an "F" with the understanding that the instructor has the option of issuing a change of grade at a later date.
Q13. I received an email notifying me I was marked “never attended” for one of my courses?
A. If you have attended the class and you believe this is a mistake, you should contact your instructor immediately. The instructor will need to submit a 10th Day Attendance Revision form to update your record.
Q14. I received an email notifying me I was marked “not actively pursuing completion” for one of my courses?
A. If you feel your instructor has made a mistake in reporting you as "Not Actively Pursuing Completion", you need to discuss this with the instructor immediately. You can continue to pursue completion if the instructor agrees and completes a Midterm Attendance Correction form. If not, you must formally withdraw from the course prior to the drop date to avoid unnecessary “F” grades on your permanent record.
Q15. Will my "D" grades earned at another college be accepted at Joliet Junior College?
A. If the student’s cumulative GPA is less than 2.0 at a previously attended institution, credit may be transferred for courses earning credit and successfully completed with grade of “C” or above.
Q16. How does Joliet Junior College view repeat grades?
A. the Joliet Junior College transcript reflects all the course work completed at the college. Only the repeat grade is calculated into the GPA. Both the original and repeat grade course grades remain on the transcript; however it will reflect that the original class was repeated.
Q17. How do senior college/universities view a repeat grade?
A. It varies depending upon the college. Some colleges average the two grades on a repeat. Consult the college catalog or the college admissions representative for information.
Q18. Who can I contact for JJC Transcripts and grades questions?
A. Please send any additional questions to transcriptsinfo@jjc.edu .
Records
Q. Where can I obtain an Enrollment Verification?
A. You can obtain an Enrollment Verification form from the National Student Clearinghouse by logging into MYJJC, clicking Menu, Student Services, Registrar’s Office, and Enrollment Verification for Students or by clicking here: Enrollment Verification.
Any questions regarding your Enrollment Verification can be directed to graduationoffice@jjc.edu.
Q. Where can I obtain a Good Student Discount Letter?
A. You can obtain a Good Student Discount Letter through your MYJJC student portal. On the homepage, there is a link in the Quick Links box for a Good Student Discount Letter which will list your current status and your GPA.
Q. Another institution needs a Letter of Non-Enrollment from JJC. Who can I contact?
A. If you have never applied to JJC or if you applied but never attended courses, please contact graduationoffice@jjc.edu for further assistance. After we verify that you have not attended, we will need an address or email address for your contact at the other institution.
Please Note: Did you know Dual Credit courses from high school create a JJC transcript? If you took dual credit courses in High School, order an official transcript @ Official JJC Transcripts.
Graduation
Q. How do I submit a graduation application?
A. Every student who will be completing their degree or certificate requirements in the current semester needs to submit a graduation application on your MYJJC student portal – Graduation Application.
If you are unsure if you will be meeting your degree/certificate requirements, please check with your advisor before submitting an application.
Q. What is the deadline to submit a graduation application?
A. Please visit the Graduation Portal Page or the Graduation Website for upcoming deadlines to apply for graduation.
Q. When is the Commencement Ceremony?
A. Joliet Junior College hosts one ceremony per year and it is held in May. All eligible graduates from the previous summer, previous fall, spring, and upcoming summer semesters will be invited to participate. During the spring semester, make sure to check your JJC email or Graduation Website for details.
Q. Who can I contact for Graduation Questions?
A. Please send any additional questions to graduationoffice@jjc.edu.