Office of the Registrar

Additional Information

• Contact Us

  Graduation Office
  Phone: 815-280-6671
  Email:  GraduationOffice@jjc.edu
  MyJJC graduation page (requires JJC ID)

  Records Office
  Phone:  815-280-6868
  Email:    wwwrecords@jjc.edu

  Registration Office
  Phone:  815-744-2200
  Email:    wwwreg@jjc.edu

  Transcripts Office
  Phone:  815-280-2743
  Email:   transcriptsinfo@jjc.edu

• JJC Transcripts

  Joliet Junior College Main Campus
  In-Person (immediate pick-up): $15.00

  Credentials Solutions
  Online: $9.00
  Operated Assisted Toll Free Number (847) 716-3005: $24.00

  Online Transcript Request

  • Order transcripts online
  • Check the status of your transcript order

  
  In Person - Immediate Pick-Up Only

  The Joliet Junior College transcript window will only be handling immediate pick-ups. All other requests must be processed online.

  When picking up your transcript the student will be required to do the following:

  1. Make payment of $15.00 at the Student Accounts and Payments Window (Campus Center Enrollment Center, A-1020)

  2. Upon receiving a receipt for payment, students must walk over to Registration located next to the payment window (Campus Center Enrollment Center, A-1020) and produce their paid receipt so the transcript requests can be processed. A photo ID is required when picking up your transcript.
  3. All restrictive holds on a student's record must be cleared before a transcript is released.

   

  Request for Third Party Transcript Pick-Up Instructions

  If a student wishes to have someone else pick up the transcript he/she must follow the Request for Third Party Transcript Pick-Up Instructions.  In addition, the person picking up the transcript must show Photo ID.

  
  Telephone Transcript Request

  Joliet Junior College has retained Credentials Inc. to accept transcript orders by telephone. Please call Credentials Inc. at (847) 716-3005.

  
  Requesting Records Prior to 1976

  For classes that were taken prior to 1976, records are maintained on microfilm. The microfilm is stored in the vault and the Records Office needs 24 to 36 hours to locate the appropriate microfilm and process it for your transcript.

• Procedure for General Petition

  Upcoming Changes to the General Petition Process

  Timing-Petitions will only be heard for the current semester. Petitions for previous semester must be submitted within 30 days of the previous semesters end date Ex. Spring- June 15, Summer-September 15th, Fall- January 15th.

  Purpose

  To provide students the option to appeal for a late refund, tuition credit, and or a late withdrawal due to extenuating circumstances.  

  Extenuating circumstances may not include: Change of employment or work hours, transportation issues, vacations, incarceration, relocation, or moving.  

  Students requesting a general petition must complete a general petition form available online. 

  The petition process is a two-tier process, the decision of the petition committee is final and cannot be appealed. 

  Note: Your petition appeal goes before a committee for review and may take three to four weeks before you hear the results of their decision.

  Note: General petitions are not always granted.
   

  Steps:  

  1. In order for petitions to receive consideration they should be for current or the immediate previous semester.  
  2. All refund requests, due to extenuating circumstances must be accompanied with supporting documentation. Any medical documentation must be on physician's stationary. Refunds will be disbursed back to the original payment method at the time of registering for the course. 
  3. A Late Withdrawal Petition, due to extenuating circumstances, must be accompanied with supporting documentation and should only be filed after the last day to drop a course(s).
  4. Petitions must be filed online. You will have 10 business days to submit documentation to the appropriate office. If documentation is not received by the deadline the petition will be denied. 
  5. Notification of the committee decision will be sent to your JJC email account.

   

  In all cases, the student must demonstrate their extenuating circumstance interrupted their ability to:

  • Adhere to the standard drop procedure
  • Attend class(es) for a substantial length of time
  • Complete the semester

  
  Students who are currently failing or failed their classes prior to event regarding petition subject will not be eligible for refund. *Grade verification at time of event will be completed by Office of Student Rights and Responsibilities staff. 

  Medical Emergency

  • Definition: Documented medical condition or injury by an outside physician or medical provider which prevented successful completion of coursework.
  • External documentation required: Signed statement from an outside physician or medical provider on their professional letterhead that states the condition and why the student could not complete the semester.
  • Reason: Please explain how the illness or injury impacted your ability to successfully complete the course(s). You must include dates of services, procedures, or date ranges for hospitalizations.

  Family Emergency

  • Definition: Documented that the student became the primary caretaker for a family member’s illness or a death of an immediate family member during the term of enrollment.  A family member is a parent, child, spouse, sibling or grandparent.
  • External documentation required: Signed statement from an outside physician, medical provider, hospice/ hospital social worker on their professional letterhead that includes the students name indicating the dates of illness and need for a full time caregiver. In the case of a death, copy of the death certificate or obituary.  
  • Reason: Please explain your relationship to the family member and how their illness or death impacted your ability to successfully complete the course(s).  Use back of form or attach documents as needed.

  Falsification of documentation will be referred to the Code of Conduct which could result in suspension or expulsion from the college. 

  Students that receive financial aid are strongly encouraged to visit the Financial Aid Office prior to withdrawing or submitting a general petition.

• Transfer Credit Evaluation

  For questions on transferring to JJC, contact us at transfercredit@jjc.edu.

  Students that are transferring from other colleges who want their credits evaluated for a certificate or degree from JJC must take the following steps.

  1. Make sure you have a JJC application for admission on file with the Admissions Office.
  2. Request your official transcripts from the college(s) you have previously attended be sent to: Joliet Junior College, Transfer Credit Evaluation Office, 1215 Houbolt Road, Joliet, IL 60431-8938. JJC does accept electronic transcripts at transfercredit@jjc.edu.
  3. Complete a Transfer Credit Evaluation Request Form. This form is for college transcripts only.
  4. View your academic summary on eResources in approximately four to six weeks for your evaluated transfer credit and the JJC equivalencies.

  For information on the admissions process, view the Transfer Information page

  Note: JJC does not accept faxed transcripts.

  
  Advanced Placement and CLEP

  Transfer credit can be attained by taking examinations in the Advanced Placement program or College Level Examination Program sponsored by the College Board. The results of these tests form the basis for awarding college credit to those students who have passed one or more tests with satisfactory scores. Students who have taken these examinations should request that their official scores be sent to the academic credentials specialist in the Registration and Records office.

  For more information on CLEP exams, please visit our Tests Administered page.

   Click here for AP Exams & Course Equivalents (PDF)

  Students that have completed an Advanced Placement (AP) and/or CLEP exam and want their credits transferred to JJC must take the following steps.

  1. Make sure you have a JJC application for admission on file with the Admissions Office as well as an "active" JJC "username" and "password."
  2. Request your official score report from College Board to be sent to: Joliet Junior College, Transfer Credit Evaluation, 1215 Houbolt Road, Joliet, IL 60431-8939.

  Transfer credit will only be given based on official score reports sent directly from College Board.

  Note: JJC does not accept faxed transcripts or unofficial transcripts for evaluation.

   

• Guest Student

  If you are enrolled as a degree-seeking student at another college or university and want to take classes at JJC to fulfill a specific requirements at your senior institution, you are considered a guest student.

  
  Steps to Apply:

  1. Complete a JJC application.
     • Under “Educational Goals” select “I only plan to complete one or several courses.”
     • Under “Select a Degree/Certificate” select “Non-Degree Seeking”.
  2. Obtain your JJC username and password, which will allow you to access your JJC e-mail account.
  3. If the course(s) you want to take have prerequisites that you have met at your primary institution, you can obtain permission to override the prerequisites by sending an email to gueststudents@jjc.edu that includes the following:
     • Your Name
     • Your JJC Student ID
     • The course name, the course number and the section number for all classes in which you plan to enroll
     • Attach an unofficial transcript to the email.
  4. Within two business days, you will be contacted by a JJC representative letting you know if the prerequisite has been met. If so, a waiver will be entered into the system, and you will then be able to register online.
  5. Register for classes

   

  Please note that it is the student’s responsibility to ensure that the classes they are taking at JJC meet the requirements at their home institution.  JJC makes no guarantees in this regard.   Also note that guest students are not eligible for financial aid at JJC.

  
  Online Registration

  Online registration is available from the first day of Registration and throughout the term for classes that haven't started. Although classes may have already started at JJC, that doesn't mean it's too late to get registered. JJC staff and faculty are available to help answer any questions you may have. Call 815-744-2200 or email wwwreg@jjc.edu.

  To Register Online:

  1. Go to the MyJJC webpage
  2. Log in using your JJC email and password. If you need assistance logging in, view the ID/Username Help page
  3. Once inside MyJJC, navigate to the "Self-Service Menu" section and click on "Register & View Schedule"
  4. Select "Register for Classes" and on the right column choose "Search and Register for Sections"

  
  If you need assistance, please view our video on how to Register and Drop Classes.

• Student Records

  The Records department at Joliet Junior College provides a variety of student services. 

  Student/Faculty services include:

  1. Student Name Changes/Corrections
  2. Social Security Corrections
  3. FERPA
  4. Duplicate Records
  5. Student Enrollment Verification Letters/Forms
  6. Recommendation Letters/Forms

   

  The office is located on Joliet Junior College Main Campus, 1215 Houbolt Road, Joliet, IL 60431, Enrollment Center Room A-1026.

  For more information, please email wwwrecords@jjc.edu or call (815) 280-6868.

• Priority Registration

  Priority Registration is for:

  • Students who are currently enrolled in a credit class.
  • Students who have no current restrictions and/or financial obligations to the college.
     

  2020 Spring Priority Registration Dates

  Group 1: (45) earned hours or more – currently enrolled in FL 2019
    Sat. October 12 , Noon 

  Group 2: (36) earned hours or more– currently enrolled in FL 2019
    Sun. October 13, Noon

  Group 3:  (25) earned hours or more – currently enrolled in FL 2019
    Mon. October 14, 6 a.m. 

  Group 4:  (12) earned hours or more – currently enrolled in FL 2019
    Tues. October 15, 6 a.m. 

  Group 5: (6) earned hours or more – currently enrolled in FL 2019 
    Wed. October 16, 6 a.m.

  Group 6: Currently Enrolled in 3+ Credit Hours for  FL 2019
    Thurs. October 17, 6 a.m.

• Forms

  • Request to Prevent Disclosure of Directory Information (PDF)
  • Student Optional Disclosure of Private Mental Health Information Form (PDF)

• Records and Transcripts FAQ

  Q. How do I view my grades?

  A. You can print/view a final grade report via EResources > Self-Service Menu > View Academic Profile > View Grades.

  Q. Where can I print out my schedule?

  A. You can print your class schedule via EResources > Self-Service Menu > Register & View Schedule > View Class Schedule.

  Q. What is an unofficial transcript/academic summary?

  A. The unofficial transcript is a semester by semester printout of all the classes a student has taken and of grades received. It displays student’s grade point average semester by semester as well as overall GPA. The results of placement test scores, transcript evaluation from other colleges and other testing information may also be indicated on the unofficial transcript.

  Q. Where can I get a copy of all the classes that I've taken without paying for an official transcript?

  Former Students (Unofficial Transcripts)
  Unofficial transcripts can be obtained at no cost in person either at Main or Romeoville campus upon showing a photo ID.

  **If the record has a hold please refer to Restrictive/750 holds for further instructions

  Current Students (Unofficial Transcripts)
  Current students can view and print their unofficial transcript on EResources > Self-Service Menu > View Academic Profile > Unofficial Transcript.

  **If the record has a hold please refer to Restrictive/750 Holds for further instructions

  Restrictive/750 Holds

  • A hold(s) may be place on a student’s record for various reasons such as financial obligations, academic and/or disciplinary reasons. These types of holds will prevent students from obtaining unofficial or official transcripts.
  • For additional information, student who has a 750 hold(s) needs to contact the department which has placed the restriction/hold. The transcript will NOT be released until the hold is resolved.
  • If the student has unresolved restrictive hold(s), the student may still maintain the right to review his/her unofficial transcript in-person. The student should submit the ‘student request to inspect and review education records’ form to the Office of the Registrar, Joliet Junior College, 1215 Houbolt Rd., Joliet, IL 60431. In addition, the student does not have the right to a photo copy, or to copy the educational record during the inspection. For more information, please visit FERPA Information and Forms

  
  Q. Can someone else pick up my transcript?

  A. If a student wishes to have someone else pick up the transcript he/she must follow the Request for Third Party Transcript Pick Up Instructions. In addition, the person picking up the transcript must show Photo ID.

  Q. I sent a PDF electronic transcript to myself and now my school won’t accept it can I get a refund?

  A. No, unfortunately since the transcript order was completed the JJC Transcripts office is no longer able to issue a refund. When you sent an electronic transcript to yourself the transcript is considered unofficial and you will need to order another transcript to be send directly to the school.

  Q. How can I ensure my degree is posted on my official transcript?

  A. If you are a recent graduate please check your unofficial transcript  before requesting your transcript to confirm your degree is posted. If your degree is not posted please select hold for degree on the request form and the JJC Transcripts office won’t release your transcript until the degree is posted.

  Q. How can ensure all my current semester grades are posted on my official transcript?

  A. Please check your unofficial transcript  before requesting your transcript. If your grades are not posted please select hold for grades on the request form and the JJC Transcripts office won’t release your transcript until ALL your current semester  grades are posted.

  Q. How do I know if my transcript has been sent or received?

  To check the status of your transcript order or other information please click check order status.

  Q. Will my "D" grades earned at another college be accepted at Joliet Junior College?

  A. If the student’s cumulative GPA is less than 2.0 at a previously attended institution, credit may be transferred for courses earning credit and successfully completed with grade of “C” or above.

  Q. How does Joliet Junior College view repeat grades?

  A. the Joliet Junior College transcript reflects all the course work completed at the college. Only the repeat grade is calculated into the GPA. Both the original and repeat grade course grades remain on the transcript; however it will reflect that the original class was repeated.

  Q. How do senior college/universities view a repeat grade?

  A. It varies depending upon the college. Some colleges average the two grades on a repeat. Consult the college catalog or the college admissions representative for information.

  Q. Why do I need to sign an authorization form for my transcript order?

  A. In order to comply with the Family Educational Rights and Privacy Act of 1974 (FERPA), all transcript orders require authorization. Joliet Junior College provides the following procedure(s) for authorizing transcript orders:

  • Your order can be authorized by signing an Authorization Form that we will provide at the end of this ordering process and returning this form via fax or mail.
  • Joliet Junior College provides an additional way to automatically authorize your order if:
    • You attended Joliet Junior College any time from 1976 to the present
    • The billing name on the credit card you use to pay for this order matches both the student name on this order and the student name in their records
    • A specific number of fields in this order such as Student ID, Social Security No., and Date of Birth match the information in their records

  Because actually checking the records at Joliet Junior College is a process that occurs after your order has been entered, we cannot tell you definitively at the time of ordering that your order will qualify for Automatic Authorization. If we successfully authorize your order, we will notify you of that fact. If we are unable to automatically authorize your order, we will send you an Authorization Form that you must then sign and return via fax or mail before your order can be completed.

   

  **If you do not see an answer for your question please email transcriptsinfo@jjc.edu or wwwrecords@jjc.edu  with your name and ID Number(If known) and someone will be able to help you”