Grundy Workforce Job Board Services: Submission #4023

Company Info
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Company Name: Sublime Wear USA 
Address:
Morris , Illinois. 60450

Phone (Optional): {Empty}
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Job Details
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Job Title: Customer Service Representative/Team Member
Job Location: 124 W Illinois Ave, Morris, IL 60450
Over 18 Required: No
Employment Type: Full Time, Part Time
Work Shift: {Empty}
Rate: From $15 an hour
Number of Positions: 2
Please Have Applicant: Apply Online
Job Description:
Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support. This is a full-time position with opportunities for growth and advancement.

Responsibilities:

- Communicate with customers to understand their needs and provide timely and accurate information

- Assist customers with inquiries, orders, and complaints via phone, email, or chat

- Coordinate and track shipments, ensuring on-time delivery

- Collaborate with logistics, supply chain, and transportation teams to optimize operations

- Utilize transportation management systems, such as Oracle Transportation Management, to manage orders and shipments

- Maintain accurate records of customer interactions and transactions

- Provide product information and recommendations to customers

- Resolve customer issues promptly and effectively

- Follow up with customers to ensure satisfaction

Job Requirements:
Skills:

- Excellent communication skills, both verbal and written

- Strong phone etiquette and active listening skills

- Ability to multitask and prioritize tasks in a fast-paced environment

- Proficient in using computer systems and software applications

If you are a motivated individual , we would love to hear from you.

Please note that all positions at our company are paid positions.

Lifting Requirements - 25+ lbs (unassisted): No
Lifting Requirements - 50+ lbs (unassisted): No
List Job Until: 05/31/2024


Special Posting Instructions
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Additional Information:
Pay: From $15.00 per hour

Expected hours: 32 – 40 per week

Benefits:

Flexible schedule
On-the-job training
Shift:

8 hour shift
Day shift
Work setting:

In-person
Work Location: In person



I agree to the terms of service.: Yes


approved: Yes