Grundy Workforce Job Board Services: Submission #4023

Submission Number: 4023
Submission ID: 793051
Submission UUID: e82b0f7e-de83-43c2-adf2-6cf4d91d9f72

Created: Wed, 04/03/2024 - 18:41
Completed: Wed, 04/03/2024 - 18:41
Changed: Thu, 04/04/2024 - 08:27

Remote IP address: 216.125.168.2
Submitted by: Anonymous
Language: English

Is draft: No
Company Name Sublime Wear USA
Address Morris , Illinois. 60450
Phone (Optional)
Fax (Optional)
Contact Title (Optional)
Contact Name (Optional)
Contact Email (Optional)
Website Address (Optional)
Job Title Customer Service Representative/Team Member
Job Location 124 W Illinois Ave, Morris, IL 60450
Over 18 Required No
Employment Type Full Time, Part Time
Work Shift
Rate From $15 an hour
Number of Positions 2
Please Have Applicant Apply Online
Job Description Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support. This is a full-time position with opportunities for growth and advancement.

Responsibilities:

- Communicate with customers to understand their needs and provide timely and accurate information

- Assist customers with inquiries, orders, and complaints via phone, email, or chat

- Coordinate and track shipments, ensuring on-time delivery

- Collaborate with logistics, supply chain, and transportation teams to optimize operations

- Utilize transportation management systems, such as Oracle Transportation Management, to manage orders and shipments

- Maintain accurate records of customer interactions and transactions

- Provide product information and recommendations to customers

- Resolve customer issues promptly and effectively

- Follow up with customers to ensure satisfaction
Job Requirements Skills:

- Excellent communication skills, both verbal and written

- Strong phone etiquette and active listening skills

- Ability to multitask and prioritize tasks in a fast-paced environment

- Proficient in using computer systems and software applications

If you are a motivated individual , we would love to hear from you.

Please note that all positions at our company are paid positions.
Lifting Requirements - 25+ lbs (unassisted) No
Lifting Requirements - 50+ lbs (unassisted) No
List Job Until 05/31/2024
Additional Information Pay: From $15.00 per hour

Expected hours: 32 – 40 per week

Benefits:

Flexible schedule
On-the-job training
Shift:

8 hour shift
Day shift
Work setting:

In-person
Work Location: In person

I agree to the terms of service. Yes
approved Yes