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Grundy Workforce Job Board Services: Submission #4023
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Submission information
Submission Number: 4023
Submission ID: 793051
Submission UUID: e82b0f7e-de83-43c2-adf2-6cf4d91d9f72
Submission URI: /grundy-workforce-job-board-services
Created: Wed, 04/03/2024 - 18:41
Completed: Wed, 04/03/2024 - 18:41
Changed: Thu, 04/04/2024 - 08:27
Remote IP address: 216.125.168.2
Submitted by: Anonymous
Language: English
Is draft: No
Webform: Grundy Workforce Job Board Services
Submitted to: Grundy Workforce Job Board Services
Company Info
Sublime Wear USA
Morris , Illinois. 60450
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Job Details
Customer Service Representative/Team Member
124 W Illinois Ave, Morris, IL 60450
No
Full Time, Part Time
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From $15 an hour
2
Apply Online
Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support. This is a full-time position with opportunities for growth and advancement.
Responsibilities:
- Communicate with customers to understand their needs and provide timely and accurate information
- Assist customers with inquiries, orders, and complaints via phone, email, or chat
- Coordinate and track shipments, ensuring on-time delivery
- Collaborate with logistics, supply chain, and transportation teams to optimize operations
- Utilize transportation management systems, such as Oracle Transportation Management, to manage orders and shipments
- Maintain accurate records of customer interactions and transactions
- Provide product information and recommendations to customers
- Resolve customer issues promptly and effectively
- Follow up with customers to ensure satisfaction
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support. This is a full-time position with opportunities for growth and advancement.
Responsibilities:
- Communicate with customers to understand their needs and provide timely and accurate information
- Assist customers with inquiries, orders, and complaints via phone, email, or chat
- Coordinate and track shipments, ensuring on-time delivery
- Collaborate with logistics, supply chain, and transportation teams to optimize operations
- Utilize transportation management systems, such as Oracle Transportation Management, to manage orders and shipments
- Maintain accurate records of customer interactions and transactions
- Provide product information and recommendations to customers
- Resolve customer issues promptly and effectively
- Follow up with customers to ensure satisfaction
Skills:
- Excellent communication skills, both verbal and written
- Strong phone etiquette and active listening skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using computer systems and software applications
If you are a motivated individual , we would love to hear from you.
Please note that all positions at our company are paid positions.
- Excellent communication skills, both verbal and written
- Strong phone etiquette and active listening skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using computer systems and software applications
If you are a motivated individual , we would love to hear from you.
Please note that all positions at our company are paid positions.
No
No
05/31/2024
Special Posting Instructions
Pay: From $15.00 per hour
Expected hours: 32 – 40 per week
Benefits:
Flexible schedule
On-the-job training
Shift:
8 hour shift
Day shift
Work setting:
In-person
Work Location: In person
Expected hours: 32 – 40 per week
Benefits:
Flexible schedule
On-the-job training
Shift:
8 hour shift
Day shift
Work setting:
In-person
Work Location: In person
Yes
Yes