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Grundy Workforce Job Board Services: Submission #4468
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Submission information
Submission Number: 4468
Submission ID: 913776
Submission UUID: 6fdd93f2-621f-4b5c-b56d-900656161bfd
Submission URI: /grundy-workforce-job-board-services
Created: Mon, 09/29/2025 - 12:30
Completed: Mon, 09/29/2025 - 12:30
Changed: Tue, 09/30/2025 - 08:44
Remote IP address: 216.125.168.2
Submitted by: Anonymous
Language: English
Is draft: No
Webform: Grundy Workforce Job Board Services
Submitted to: Grundy Workforce Job Board Services
| Company Name | RoadOne IntermodaLogistics |
|---|---|
| Address | 3201 Centerpoint Way Joliet, Illinois. 60436 |
| Phone (Optional) | |
| Fax (Optional) | |
| Contact Title (Optional) | |
| Contact Name (Optional) | |
| Contact Email (Optional) | |
| Website Address (Optional) | https://www.roadone.com/careers/jobs |
| Job Title | Customer Service Representative |
| Job Location | 3201 Centerpoint Way. Joliet |
| Over 18 Required | Yes |
| Employment Type | Full Time |
| Work Shift | 1st |
| Rate | $20 - $21 an hour |
| Number of Positions | 1 |
| Please Have Applicant | Apply Online |
| Job Description | The Customer Service Representative schedules deliveries, traces loads and responds to problems that arise during the day regarding pick-ups or deliveries. The CSR communicates with customers on their freight in regard to delays or accessorials. Perform prompt and complete data entry Enter accurate customer orders in computer system Monitor on-time performance for driver delivery and pick-up Prepare tracking reports Develop knowledge base of all customers Develop relationships of all customers Understand and abide by various customer requirements Resolve customer problems promptly and efficiently Understand the operations and rules of the various rail carriers and piers Communicate with Dispatchers to avoid any problems with loads or transports and resolve any issues that may occur Cooperate with Revenue Team to retain and/or develop business Trace and monitor existing loads in the system to prevent problems from occurring Other duties as assigned Hours are Monday-Friday 7:00-4:00 with occasional overtime as needed. |
| Job Requirements | Experience in intermodal transportation or import/export business preferred Excellent communication abilities, both written and verbal Excellent computer skills Ability to effectively multi-task when necessary Flexible; able to work in past-paced environment Ability to work independently and make informed decisions Associates degree or equivalent combination of education and relative experience Ability to work long hours/swing shift hours if necessary to handle special customer requests |
| Lifting Requirements - 25+ lbs (unassisted) | No |
| Lifting Requirements - 50+ lbs (unassisted) | No |
| List Job Until | 10/31/2025 |
| Additional Information | |
| I agree to the terms of service. | Yes |
| approved | Yes |