Grundy Workforce Job Board Services: Submission #4340

Submission Number: 4340
Submission ID: 893621
Submission UUID: f0207c23-032c-4efa-9ebb-a19f725eadbf

Created: Wed, 06/18/2025 - 13:41
Completed: Wed, 06/18/2025 - 13:41
Changed: Wed, 06/18/2025 - 16:41

Remote IP address: 216.125.168.2
Submitted by: Anonymous
Language: English

Is draft: No

Company Info

RoadOne IntermodaLogistics
3201 Centerpoint Way
Joliet, Illinois. 60436
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https://www.roadone.com

Job Details

Customer Service Representative
3201 Centerpoint Way, Joliet, IL
Yes
Full Time
1st
$20 - $21 an hour
1
Apply Online
We are seeking a Customer Service Representative to join our team. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and resolving inquiries.

Answer incoming customer inquiries via phone, email, and chat
- Provide information about products and services
Process orders, returns, and exchanges
Resolve customer complaints in a professional manner
Upsell products or services to increase revenue
Conduct outbound calls to follow up on customer issues or promotions
Excellent phone etiquette and communication skills
Strong sales and upselling abilities
Proficient in data entry for order processing and customer information management
Fluency in English;
Ability to effectively communicate with customers to ensure satisfaction
All potential new hires are required to pass a drug and background screening.
No
No
08/01/2025

Special Posting Instructions

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Yes
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