Grundy Workforce Job Board Services: Submission #4177

Job Description In this role, your primary responsibility will be to supervise, coordinate and delegate tasks and procedures that result in high levels of execution and operational results that meet or exceed Brand standards. Your team will count on you to ensure compliance in the areas of timely open and closes, exceptional customer service, serving the highest-quality food, maintaining restaurant cleanliness and sanitation, monitor and comply with food safety standards, and ensure order accuracy, among others. You will be a leader in creating a productive, clean, safety conscious, and friendly work environment. You will mentor and develop crew members and Team Trainers. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.

Monitor crew members' activities during all service and non-service periods and provide positive recognition and corrections and adjustments to ensure A-level operations.

Monitor projections and adjust prep charts to ensure product quality and service.

Adjust the crew schedule as needed (e.g., calling or sending home based on labor, performance, and forecast).

Empowered to address customer concerns to improve the customer experience and create Brand loyalty.

Recommends corrective action related to customer issues or poor performance of crew or subordinate managers.

Thank you again for your interest. We look forward to speaking with you!