Grundy Workforce Job Board Services: Submission #3859

serial: '3859'
sid: '781821'
uuid: 9f8e817b-8d9f-4a29-91ba-a4e3b4f32fe9
uri: /grundy-workforce-job-board-services
created: '1706651955'
completed: '1706651955'
changed: '1706797590'
in_draft: '0'
current_page: ''
remote_addr: 216.125.168.2
uid: '53176'
langcode: en
webform_id: grundy_workforce_job_board
entity_type: node
entity_id: '4061'
locked: '0'
sticky: '0'
notes: ''
metatag: meta
data:
  employment_type:
    - 'Full Time'
  work_shift: {  }
  please_have_applicant:
    - online
  additional_information: |-
    Expected hours: 40 per week

    Benefits:

    401(k)
    401(k) matching
    Dental insurance
    Health insurance
    On-the-job training
    Paid time off
    Parental leave
    Referral program
    Vision insurance
    Work setting:

    In-person
    Office
    Work Location: In person
  address:
    address: ''
    address_2: ''
    city: 'Channahon '
    country: ''
    postal_code: ''
    state_province: Illinois
  approved: '1'
  company_name: 'Crane Co'
  contact_email: ''
  contact_name: ''
  contact_title: ''
  fax: ''
  job_description: |
    Position Summary
    The Customer Service Reps ensure timely, friendly and exceptional communication with customers, prospects and specifiers/end-users. Following the established policies and procedures, accurately enter customer orders, answer inquiries about products, availability and application information.

    **Responsibilities and Duties
    · Support a working environment that enables exceptional and world class customer service.
    · Maintain an objective and cooperative relationship with current and potential customers.
    · Form and maintain good relationships with internal customers at all levels of the organization.
    · Provide customers with product information to assist with determining appropriate product to purchase.
    · Answer basic technical questions on product make-up, installation procedures, and application.
    · Enter orders accurately the same day as received.
    · Provide written price quotations to customers at the request of Sales Managers or Management
    · Monitor fulfillment and shipment of the order to ensure that customer is always fully aware of order status .
    · Stay informed of information on pricing, product design and availability.
    · Monitor and process EDI orders if applicable for customer account responsibility.
    · Provide input to Customer service policies and procedures.
    · Participate in daily KPI and weekly and/or monthly meetings.
    · Keep accurate and well-organized records and necessary documentation.
    · Perform other duties assigned by Manager
  job_location: 'Channahon, IL 60410'
  job_requirements: |-
    Qualifications and Competencies
    · College degree preferred
    · Must be able to form and maintain good relationships with external customers and internal customers at all levels of the organization.
    · Excellent verbal and written skills, telephone skills required.
    · Computer skills in Excel and Word required. Aptitude to learn new software programs required.
    · Must possess a very strong aptitude to learn.
    · Demonstrate basic math skills to convert from square feet to metric and metric to square feet
    · Must be able to think “outside of the box” and possess creative thinking skills
    · Must be able to act with a “sense of urgency” when managing customer accounts.
    · Must be able to multi-task and work in a fast pace environment.
    · The ability to problem solve and offer solutions
    · Previous Customer Service skills
    · Order Entry (AS 400 Computer System)
    · Contract Pricing
    · SalesForce
  job_title: 'Customer Service Representative'
  lifting_requirements_25: 'No'
  lifting_requirements_50: 'No'
  list_job_until: '2024-02-29'
  number_of_positions: '1'
  over_18_required: 'No'
  phone: ''
  rate: '$25.00 - $28.00 per hour'
  terms_of_service: '1'
  web_address: ''