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Grundy Workforce Job Board Services: Submission #2883
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Submission information
Submission Number: 2883
Submission ID: 621926
Submission UUID: abb06404-0979-4866-9c79-0af55bb4c201
Submission URI: /grundy-workforce-job-board-services
Created: Wed, 05/11/2022 - 13:53
Completed: Wed, 05/11/2022 - 13:53
Changed: Wed, 05/11/2022 - 14:52
Remote IP address: 165.225.58.112
Submitted by: Anonymous
Language: English
Is draft: No
Webform: Grundy Workforce Job Board Services
Submitted to: Grundy Workforce Job Board Services
| Company Name | Meade |
|---|---|
| Address | 625 Willowbrook Center Parkway Willowbrook, Illinois. 60527 |
| Phone (Optional) | |
| Fax (Optional) | |
| Contact Title (Optional) | |
| Contact Name (Optional) | |
| Contact Email (Optional) | hr@meade100.com |
| Website Address (Optional) | www.meade100.com |
| Job Title | IT Help Desk Specialist |
| Job Location | Willowbrook |
| Over 18 Required | Yes |
| Employment Type | Full Time |
| Work Shift | 1st |
| Rate | $ |
| Number of Positions | 1 |
| Please Have Applicant | Email Resume/Cover Letter |
| Job Description | Meade is seeking a new member to join our IT Department as an IT Help Desk Specialist. This individual will be responsible for providing excellent application and hardware support for Meade field and office staff. This role requires strong customer service, and problem-solving skills. Regular duties include troubleshooting and deploying equipment for staff like phones, tablets, laptops, and printers. Assisting staff with applications and one on one training. This position is located our new Willowbrook office, there is some light travel between remote offices. Required Experience: · Bachelor degree (Preferred) or High School Diploma and CompTIA A+ Certification · 1+ year of help desk or customer service experience · Strong Knowledge of Windows 10 and Microsoft O365 · Strong Knowledge of Apple iOS, and Android Roles and Responsibilities Support local and remote staff with both technical and non-technical issues. Maintain IT asset inventory Setup and Support Apple iOS/ Android Mobile devices, (Tablets and Phones) Setup and support Windows Laptops Track and process daily service requests using our ticketing system Document solutions in our internal knowledge base Troubleshoot IT related issues over the phone Manage user credentials including password and MFA resets Perform research and find solutions to issues Escalate issues when necessary Analyze usage and generate reports |
| Job Requirements | Skill Sets Experience with Mobile Device Management platforms (Preferred) Experience with Android, and iOS Mobile Operating Systems Experience with Windows Operating systems, and O365 Basic comprehension of PC components (HDD/SSD, RAM, CPU Processor.) Ability to provide remote support on PCs/cell phones/tablets Strong problem-solving and research skills Strong written and oral communication skills Ability to work in a team environment Ability to remain friendly and patient Maintain a curious and learning mindset We look forward to hearing from you, please submit a resume and cover letter for consideration |
| Lifting Requirements - 25+ lbs (unassisted) | Yes |
| Lifting Requirements - 50+ lbs (unassisted) | No |
| List Job Until | 05/31/2022 |
| Additional Information | |
| I agree to the terms of service. | Yes |
| approved | Yes |