Student 24/7 Tech Support Hotline: (866) 281-3638
Students can access support for email questions, user ID/password issues, and eResources assistance by calling the Tech Support Hotline any time day or night, on-campus or off.
JJC Username and Password Information
Your JJC username and password are required to access all technology resources including your Student email/Microsoft Office 365 account, iCampus Online Learning Management, the MYJJC portal, and our eResources self-service system.
Find Your Username
A JJC username will be provided to you after successful admission to the college. This username is used to create your JJC provided student email address which will be in the format of: email@example.com.
Student usernames are created 24 to 72 business hours after applying to JJC.
Student usernames expire after 365 days of inactive registration.
Go to Find My JJC Username/ID to lookup your username.
Password Creation / Reset
For password creation and reset go to the Set up / reset your password
Your account is created 24 to 72 business hours after applying to JJC. To begin using your account, you must first create a new password.
Mandatory Password Change
For security measures, users are required to change their password every 90 days or at the beginning of each semester.
As a reminder, each user is responsible for any action taken with that user's login. No college employee or student should ever share their password to anyone, including other college students, faculty, and staff, nor should JJC employees or administrators ever request a user to divulge his or her password. Any password that a user believes may have been compromised must be changed immediately.
Microsoft Office 365 empowers you to create, collaborate, and innovate through a host of email, calendaring, and premier applications that can be accessed from anywhere in the world, at any time, on any device when using your JJC credentials.
Through Office 365, you can seamlessly schedule meetings, create and share documents, and collaborate in one secure and consistent platform. With more than fifteen applications—including the Microsoft Office Suite products you’re familiar with—you have more ways to unleash your productivity than ever before.
Video tutorials are available online for email, Office 365, and Office online:
Tutorial Videos For Email
Go to the Start using Outlook Web App for email and calendars video for a tutorial on email services.
Tutorial Videos For Office 365
The links below offer video tutorials on how to use Office 365*:
- Welcome to Office 365
- Share Documents in Office 365
- Use email and more in Office 365
- Communicate with Teams in Office 365
- Use Office and Office Online in Office 365
(For more videos, go to the Training courses for Microsoft 365 for business link)
* Transitioning to Microsoft 0365
Tutorial Videos For Office Online (Microsoft Office Online, Excel, PowerPoint and OneNote):
The links below offer video tutorials on how to use Office Online :
MYJJC Student Portal
MYJJC is our student portal that provides students their primary point of access to pertinent online information. Upon securely authenticating to the portal, a student can view and transact on their student data, including registering for course sections, making payments, and viewing academic history. From the portal a student can link to other online systems via the web links the portal provides.
After successfully logging into their student account, students can view video tutorials:
While MYJJC is the primary point of access, students may also have occasion to log into our student system via the legacy interface link to eResources. This interface provides access similar to MYJJC to register for course sections, make payments, look at your academic history, manage your JJC account, and access information about many of the other services provided by JJC.