Faculty and Staff Technology Resources

Technical Support Services

Faculty and Staff have access to technician support for college technology hardware and software tool issues and questions by reaching out as listed under Contact Info, or through submitting a service ticket by emailing ITHelpDesk@jjc.edu.

JJC Username and Password Information

Your JJC username and password are required to access all technology resources including your Student email/Microsoft Office 365 account, iCampus Online Learning Management, the MYJJC portal, and our Self-Service system.

  • Password Reset Information

    Go to the Self-Service Password page to reset your password and unlock your account

  • Mandatory Password Change

    For security measures, users are required to change their password every 90 days or at the beginning of each semester.

    As a reminder, each user is responsible for any action taken with that user's login. No college employee or student should ever share their password to anyone, including other college students, faculty, and staff, nor should JJC employees or administrators ever request a user to divulge his or her password. Any password that a user believes may have been compromised must be changed immediately.

Staff Email / Office 365 Access

Your JJC Staff O365 email and Office Online are part of the Microsoft Office 365 access provided to all faculty and staff employed by the College.

Microsoft Office 365 empowers you to create, collaborate, and innovate through a host of email, calendaring, and premier applications that can be accessed from anywhere in the world, at any time, on any device.

Through Office 365, you can seamlessly schedule meetings, create and share documents, and collaborate in one secure and consistent platform. With more than fifteen applications—including the Microsoft Office Suite products you’re familiar with—you have more ways to unleash your productivity than ever before.

Video tutorials are available online for email, Office 365, and Office online:

Work From Home Self-service Resources

To assist in accessing systems remotely and providing tips for navigating Work From Home (#WFH), JJC will continue to share articles, training, and communications directed at facilitating collaboration among faculty and staff.

iCampus On-line learning

JJC's online classes take place on the platform iCampus. For more information please go to our Online Learning page.

MYJJC Faculty and Staff Portal

MYJJC is our Faculty and Staff portal that provides employee a primary point of access to pertinent online information. Upon securely authenticating to the portal, a employee can view their personal information and perform transactions including view enter time history, view paystubs, and leave balances. From the portal Faculty and Staff can link to other online systems via the web links the portal provides.