Grundy Workforce Job Board Services: Submission #4470

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Submission Number: 4470
Submission ID: 913806
Submission UUID: 0e0c089b-5fe7-483a-afa0-f8763092d0e4

Created: Mon, 09/29/2025 - 13:44
Completed: Mon, 09/29/2025 - 13:44
Changed: Tue, 09/30/2025 - 08:42

Remote IP address: 216.125.168.2
Submitted by: Anonymous
Language: English

Is draft: No
Company Info
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Company Name: Saddle Creek Logistics Services 
Address:
2550 Logistics Dr
Joliet, Illinois. 60436

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Website Address (Optional): https://www.sclogistics.com/careers/


Job Details
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Job Title: Client Services Coordinator- 6am-2pm
Job Location: 2550 Logistics Dr. Joliet
Over 18 Required: Yes
Employment Type: Full Time
Work Shift: 1st
Rate: $20.50 per hour
Number of Positions: 1
Please Have Applicant: Apply Online
Job Description:
The Customer Service Representative (CSR) is responsible for providing customers with high quality, professional customer service. The CSR acts as a liaison between the customer and Saddle Creek, assists customers on all issues, answers questions, investigates and resolves a wide array of client questions and concerns using a variety of systems offers solutions in a positive manner. This position will be expected to establish and maintain effective working relationships with associates, other agencies, customers and the public.
Process orders, returns and exchanges; generate pick tickets, receipts, shipping documents, and billing invoices; and complete other related tasks in a high-volume, fast-paced environment
Check in all carriers for appointments and ensure quality and accuracy of process
Accurate input and verification of merchandise receipts on a timely basis
Maintain current customer contracts accurately and in a confidential manner
Organization of all files, manuals, projects, and contracts to ensure the proper information and documentation is provided to the customer in a timely and efficient manner
Generating and retention of all required reporting for the customer and Saddle Creek
Processing customer orders on a timely and accurate basis according to customer request.
Communicates with the customer verbally and in writing with a professional and positive attitude.

Job Requirements:
Associates’ Degree preferred
High School Diploma or GED required.
Must have at least six (6) months of experience in a customer service role.
Experience with working with a warehouse management systems (WMS) is preferred.
Strong communication both verbally and in writing, especially through e-mail and over the phone
Strong interpersonal skills
Good problem solving and prioritizing skills
Ability to effectively manage and resolve conflict
Attention to detail to prepare and maintain accurate records and reports
Ability to follow both written and verbal instructions
Technology savvy
Proficiency with Microsoft Outlook, Word, Excel, & knowledge of PowerPoint are preferred
Comfortable working in both office and warehouse environment with wide temperature ranges.

Lifting Requirements - 25+ lbs (unassisted): No
Lifting Requirements - 50+ lbs (unassisted): No
List Job Until: 10/31/2025


Special Posting Instructions
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I agree to the terms of service.: Yes


approved: Yes
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