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Grundy Workforce Job Board Services: Submission #4461
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Submission information
Submission Number: 4461
Submission ID: 912811
Submission UUID: 35f5f265-93cd-482a-86ab-d4e20b4fc2e2
Submission URI: /grundy-workforce-job-board-services
Created: Wed, 09/24/2025 - 14:09
Completed: Wed, 09/24/2025 - 14:09
Changed: Wed, 09/24/2025 - 14:49
Remote IP address: 216.125.168.2
Submitted by: Anonymous
Language: English
Is draft: No
Webform: Grundy Workforce Job Board Services
Submitted to: Grundy Workforce Job Board Services
Company Info
Planet Fitness
1901 W Jefferson St
Joliet, Illinois. 60435
Joliet, Illinois. 60435
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https://planet-fitness.careerplug.com/jobs?z=&d=25&loc=0&n=&t=&locale=en-US#job_filters
Job Details
Member Services Representative (W Jefferson)
1901 W Jefferson St. Joliet
Yes
Full Time
1st
$15.50 - $18.00 an hour
1
Apply in Person, Apply Online
We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Complimentary Black Card Membership
Company Facilitated Training
Advancement Opportunities
Rewards and Recognition Programs
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member’s accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Complimentary Black Card Membership
Company Facilitated Training
Advancement Opportunities
Rewards and Recognition Programs
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member’s accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
Will occasionally encounter cleaning chemicals during shift.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
Will occasionally encounter cleaning chemicals during shift.
Yes
Yes
10/27/2025
Special Posting Instructions
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Yes
Yes
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