Company Info
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Company Name: Grundy Bank 
Address:
201 Liberty Street 
Morris , Illinois. 60450

Phone (Optional): (815) 942-0130
Fax (Optional): {Empty}
Contact Title (Optional): {Empty}
Contact Name (Optional): {Empty}
Contact Email (Optional): info@grundy.bank
Website Address (Optional): grundy.bank


Job Details
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Job Title: Customer Service Associate 
Job Location: Morris, IL 
Over 18 Required: Yes
Employment Type: Full Time
Work Shift: 1st
Rate: Varies 
Number of Positions: 1
Please Have Applicant: Apply in Person, Mail Resume/Cover Letter
Job Description:
Our Customer Service Associate’s role is to provide clients with excellent customer service while adhering to banking regulations. 

Full Time (8 a.m. - 5 p.m.)

Customer Service Associate Duties & Responsibilities 
•	Communicating with clients either in person or over the phone 
•	Reviewing client accounts and transactions 
•	Maintain and provide privacy and security with client accounts 
•	Troubleshooting with client on electronic banking products we offer which includes: internet banking, mobile banking, bill pay, debit card assistance and etc. 
•	Scan work for image branch capture 
•	Record keeping 
•	Prevention of fraud 


This position will have frequent access to confidential customer information. Tasks are performed in an office setting and require the ability to sit for prolonged periods of time. 

Equal Opportunity Employer Disability/Veteran reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

Grundy Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.


Job Requirements:
Experience & Skill Requirement 
•	Requires high school diploma or G.E.D.
•	Previous banking experience a plus 
•	Proficient in Microsoft Office Suite (Word, Excel)
•	Ability to work in a team environment 
•	Strong written and verbal skills are necessary 
•	Ability to multi-task and work with multiple requests on a daily basis is necessary 
•	Understand basic math computations for balancing 
•	Effective business telephone etiquette (promptness, professionalism, politeness, proactive and personable)

Lifting Requirements - 25+ lbs (unassisted): No
Lifting Requirements - 50+ lbs (unassisted): No
List Job Until: 05/24/2024


Special Posting Instructions
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Additional Information:
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I agree to the terms of service.: Yes


approved: No