Grundy Workforce Job Board Services: Submission #4072

Job Description Our Customer Service Associate’s role is to provide clients with excellent customer service while adhering to banking regulations.

Full Time (8 a.m. - 5 p.m.)

Customer Service Associate Duties & Responsibilities
• Communicating with clients either in person or over the phone
• Reviewing client accounts and transactions
• Maintain and provide privacy and security with client accounts
• Troubleshooting with client on electronic banking products we offer which includes: internet banking, mobile banking, bill pay, debit card assistance and etc.
• Scan work for image branch capture
• Record keeping
• Prevention of fraud


This position will have frequent access to confidential customer information. Tasks are performed in an office setting and require the ability to sit for prolonged periods of time.

Equal Opportunity Employer Disability/Veteran reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Grundy Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.