Grundy Workforce Job Board Services: Submission #3626

Company Info
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Company Name: Lakewood Animal Hospital 
Address:
Morris , Illinois. 60450

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Job Details
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Job Title: Customer Service Representative
Job Location: 1301 Lakewood Dr, Morris, IL 60450
Over 18 Required: Yes
Employment Type: Full Time
Work Shift: 1st
Rate: $16 - $17 an hour
Number of Positions: 1
Please Have Applicant: Apply Online
Job Description:
Responsibilities:

Greet clients and their pets and complete the appointment sign in process which can include: inputting and retrieving information from the computer, confirming the reason for the appointment, receiving and confirming the client's contact information, letting the medical team know the patient has arrived and escort the client to the exam room with their pet.
Assist clients with check-out including, but not limited to: ensuring services and product sales are correctly accounted, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for follow-up visits.
Answer phone calls from clients requesting appointments, asking questions about the hospital, requesting medication refills and call into pharmacy if needed as authorized by a veterinarian.
Make outbound phone calls to remind clients of upcoming appointments as well as reminding owners to fast their pet for surgery, set appointments for pets due for services, etc.
Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology and pet behavior.
Assist in cleanliness and maintenance of the hospital to ensure a great client experience.

Job Requirements:
Ability to commute/relocate:

Morris, IL 60450: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person

Lifting Requirements - 25+ lbs (unassisted): No
Lifting Requirements - 50+ lbs (unassisted): No
List Job Until: 12/31/2023


Special Posting Instructions
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Additional Information:
Benefits
Pulled from the full job description
401(k)
Continuing education credits
Dental insurance
Flexible schedule
Flextime
Health insurance
Paid time off
Vision insurance

Shift:

10 hour shift
8 hour shift
Day shift
Morning shift
No nights
Weekly day range:

Monday to Friday
Weekends as needed

I agree to the terms of service.: Yes


approved: Yes