Grundy Workforce Job Board Services: Submission #3620

Job Description Who are we looking for?

Core qualities able to multi-task and is detail oriented.
Has effective communication with staff and clients
Has great customer service skills
Has Emotional Intelligence
Is well organized
Loves working with a team of amazing people

A strong commitment to the client experience is imperative to be successful in this position. Other valuable traits include strong initiative, understanding the balance needed between business and staff needs, and leading by example.
Must have strong capabilities in organization and prioritization, data management & interpretation, problem-solving, computer systems (our practice management system), and the ability to both formulate plans for improvement on your own and in conjunction with the rest of the management team.
Requirements & Responsibilities:

Responsibilities include helping to run day-to-day operations with a major focus on administrative duties.
Welcoming pets and their owners to the clinic.
Answering pet owners' questions regarding clinic policies, appointment availability, and treatment costs.
Assisting Practice Manager and Medical Director with Team Meetings.
Resolving conflicts among office staff members.
Screening telephone calls and assisting Practice Manager with escalated calls.
Benefits:

We’re dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life. These include:

Medical, dental, vision, and prescription drug benefits for you and eligible dependents
Paid time off for full-time employees
401(k) plan
Continuing education allowance for licensed technicians
Guardian voluntary benefits
Discounted veterinary care