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Grundy Workforce Job Board Services: Submission #3369
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Submission information
Submission Number: 3369
Submission ID: 690541
Submission UUID: d289f990-10ec-4c8b-a5dd-b315e127f239
Submission URI: /grundy-workforce-job-board-services
Created: Wed, 02/22/2023 - 09:06
Completed: Wed, 02/22/2023 - 09:06
Changed: Thu, 02/23/2023 - 12:51
Remote IP address: 216.125.168.2
Submitted by: Anonymous
Language: English
Is draft: No
Webform: Grundy Workforce Job Board Services
Submitted to: Grundy Workforce Job Board Services
| Company Name | Greenway Motors |
|---|---|
| Address | 300 Bedford Rd Morris, Illinois. 60450 |
| Phone (Optional) | |
| Fax (Optional) | |
| Contact Title (Optional) | |
| Contact Name (Optional) | |
| Contact Email (Optional) | |
| Website Address (Optional) | https://www.indeed.com/cmp/Greenway-Collision-Center?campaignid=mobvjcmp&from=mobviewjob&tk=1gpsq0apui4m5800&fromjk=3f7a1c5621d81883 |
| Job Title | Automotive Service Advisor |
| Job Location | Morris |
| Over 18 Required | Yes |
| Employment Type | Full Time |
| Work Shift | 1st |
| Rate | $4,000 - $8,000 a month |
| Number of Positions | 1 |
| Please Have Applicant | Apply Online |
| Job Description | Greenway Motors Ford and Chrysler, Dodge, Jeep, Ram, of Morris has been a family-owned business since 1967. We are looking to expand our service team and are currently seeking a professional, motivated, and customer oriented Automotive Service Advisor. Our organization provides terrific work and life balance, competitive compensation, paid factory and in house training, and great benefits! Work week entails 8 to 9-hour shifts Monday – Friday and 8 a.m. – Noon on Saturday. Make the most out of your career, apply today! Benefits: We offer excellent pay plans commensurate with experience Healthcare Paid holidays Paid vacation 401k (with employer match) Referral bonus Flexibility Basic responsibilities include: Consistently deliver an excellent service experience to our customers, build lasting relationships, and nurture a positive rapport within our community – maintain CSI above national OEM standards Take ownership of the customer experience from beginning to end and arrive to work at your scheduled time, ready to work Be attentive and empathetic to all customer concerns, be solutions oriented Answer all service calls, emails, and text messages, promptly greet all persons entering our facilities or walking our lots, and always maintain a professional decorum Communicate regular, knowledgeable, detailed, and clear status updates to customers regarding their vehicle diagnosis, vehicle repair(s) and/or availability of parts Provide all customers a verbal summary of the services they received, explain charges, warranty claims, and recommend maintenance/services Work as a team with the technicians, parts personnel, and sales team to ensure vehicles are delivered when promised and fixed right first time Utilize technology, dealership equipment, and any factory resources to enhance customer experienced Promptly communicate additional service recommendations and provide accurate quotes to customers based on vehicle diagnosis, comprehensive multi-point inspections, factory recommended service internals, and dealer recommended preventative maintenance Make calls into warranty companies to obtain repair authorizations/approvals and collect all necessary documentation for submission Comply with all OEM, warranty, and dealership document retention requirements and ensure all documents are attached to their respective repair orders Must proactively complete all OEM training and must maintain certification requirements Excellent personal time management is a must Stay up to date with factory program requirements, changes in technology, evolving market conditions, and or changes in the objectives of the Company Perform any additionally tasks assigned as directed by management Greenway Motors of Morris is an equal opportunity employer and prohibits all forms of discrimination without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. |
| Job Requirements | Minimum Requirements: Two-years minimum experience as a Service Advisor Well-rounded understanding of vehicle mechanical operation Customer oriented and expertise in relationship building CDK experience/proficiency preferred Always maintain a professional decorum OEM certifications preferred Other Basic Requirements: Valid driver’s license and clean driving record Ability to pass background checks and drug screening High school diploma or equivalent Consistent and reliable transportation Ability to read and follow instructions Basic computer skills (typing) |
| Lifting Requirements - 25+ lbs (unassisted) | No |
| Lifting Requirements - 50+ lbs (unassisted) | No |
| List Job Until | 03/18/2023 |
| Additional Information | BH |
| I agree to the terms of service. | Yes |
| approved | Yes |