Grundy Workforce Job Board Services: Submission #3368

Company Info
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Company Name: Morris Hospital
Address:
150 W. High St.
Morris, Illinois. 60450

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Website Address (Optional): https://www.indeed.com/applystart?jk=2865e4ed44b23aec&from=vj&pos=bottom&mvj=0&jobsearchTk=1gpsov617m6oo801&spon=0&sjdu=YmZE5d5THV8u75cuc0H6Y26AwfY51UOGmh3Z9h4OvXjWokPWaxI4LhGm41cAdqMckiS-2XS_43VyhyRGICpJaw&vjfrom=hp&astse=30a02e4e80d43228&assa=5188


Job Details
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Job Title: Service Excellence Liaison
Job Location: Morris
Over 18 Required: Yes
Employment Type: Full Time
Work Shift: 1st
Rate: $58.1K - $73.6K a year is Indeed's estimated salary for this role in Morris, IL.
Number of Positions: 1
Please Have Applicant: Apply Online
Job Description:
The Service Excellence Liaison will support improvements in internal customer services and quality related activities. This position will partner with hospital leadership to develop and ensure the effective and consistent implementation of programs, initiatives, projects and interventions focused on improving patients' perspectives on care.

Job Requirements:
Professional/Educational
Bachelor's Degree in Healthcare Administration, Business, Nursing, or other healthcare related specialty

A minimum of 5 years’ experience required in customer service or patient experience-related field, healthcare, patient safety, clinical risk management, or leadership

DCFS Mandated Reporter Certificate of completion required.

Personal
Strong customer service and critical thinking skills

Strong interpersonal skills, problem solving, time and project management skills

Excellent oral and written communication skills

Excellent analytical skills, including analysis, planning, organizing, and troubleshooting

Proficiency in Windows-based operating software and systems

Lifting Requirements - 25+ lbs (unassisted): No
Lifting Requirements - 50+ lbs (unassisted): No
List Job Until: 03/18/2023


Special Posting Instructions
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Additional Information:
BH

I agree to the terms of service.: Yes


approved: Yes