Company Info
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Company Name: Lincare
Address:
1613 W NORRIS DR
Ottawa, Illinois.  61350

Phone (Optional): (815) 433-1281
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Website Address (Optional): https://myjobs.adp.com/externallincarecareers/


Job Details
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Job Title: Customer Service Rep
Job Location: 1613 W NORRIS DR. OTTAWA
Over 18 Required: Yes
Employment Type: Full Time
Work Shift: 1st
Rate: $15 - $20 an hour
Number of Positions: 1
Please Have Applicant: Apply Online
Job Description:
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records


Job Requirements:
High School Diploma, General Education Diploma (GED), or one to three months related experience and/or training
Computer entry Required
Must meet any licensing requirements necessary for specific location
Read and analyze documents such as patient orders
Comprehend pharmacy prescription terminology
Effectively communicate with coworkers and patients alike
help with the training of employees
calculate figures and amounts in reference to frequency and doses dispensed
apply common sense understanding to carry out oral and written instructions
This employee must occasionally lift and/or move up to 25 pounds.

Lifting Requirements - 25+ lbs (unassisted): Yes
Lifting Requirements - 50+ lbs (unassisted): No
List Job Until: 11/21/2025


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