Grundy Workforce Job Board Services: Submission #4419

Company Info
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Company Name: American Commercial Bank & Trust
Address:
1771 N. Division St.
Morris, Illinois. 60450

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Website Address (Optional): https://www.acbandt.com/


Job Details
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Job Title: Teller/Customer Service Representative
Job Location: 1771 N. Division St.
Over 18 Required: Yes
Employment Type: Full Time
Work Shift: 1st
Rate: $16.50 - $18.00 an hour
Number of Positions: 1
Please Have Applicant: Apply Online
Job Description:
This is a FT position, 40 hours per week; the branch is open Monday through Saturday, and availability to cover rotating Saturdays is required.
Process teller transactions, including deposits, withdrawals, purchase of monetary instruments, and other teller line requests.
Follow all teller line operational procedures and protocols, to ensure accurate balancing of teller drawer, cash vault, ATM, and ensuring the safe and secure handling of all negotiable instruments.
Participate in ordering cash and preparing shipments of cash to armored car delivery service.
Participate in opening and closing procedures of the branch, following all dual control protocols.
Meet with new and existing customers to assess their financial needs or resolve any account or relationship concerns.
Follow the Bank's protocols for procuring identification for opening and servicing accounts. Engage with customers to determine needs and suggest appropriate banking solutions to meet those needs.
Assist customers with any new and additional products and services to enhance their relationship with the Bank.
Stay current on fraud prevention information and maintain regular compliance and regulatory training.
Participate in community events as they are presented and represent the Bank in a positive and engaging manner.
Adhere to all Bank policies, including the Code of Conduct and Conflict of Interest policies.

Job Requirements:
Minimum of a High School Diploma or equivalent.
At least two years prior Bank Teller and/or Personal Banking/New Accounts experience is preferred; will also consider candidates with 5+ years of higher-order customer service experience, which includes cash handling and balancing and client problem-solving.
Excellent face-to-face client servicing skills, including both verbal and written skills. Seeking professional demeanor, excellent listening skills, comfort, and confidence with asking questions to assess needs and uncover issues, resourcefulness in finding answers and resolving problems.
Solid math aptitude and counting skills.
High level of dependability, reliability, and flexibility.
Strong collaborator.

Lifting Requirements - 25+ lbs (unassisted): No
Lifting Requirements - 50+ lbs (unassisted): No
List Job Until: 09/29/2025


Special Posting Instructions
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approved: Yes
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