Grundy Workforce Job Board Services: Submission #4308

serial: '4308'
sid: '886281'
uuid: 34e87301-7522-4273-b6a3-6499cda2a869
uri: /grundy-workforce-job-board-services
created: '1747670128'
completed: '1747670128'
changed: '1747749417'
in_draft: '0'
current_page: ''
remote_addr: 216.125.168.2
uid: '0'
langcode: en
webform_id: grundy_workforce_job_board
entity_type: node
entity_id: '4061'
locked: '0'
sticky: '0'
notes: ''
metatag: meta
data:
  employment_type:
    - 'Full Time'
  work_shift:
    - 1st
  please_have_applicant:
    - online
    - snail_mail
  additional_information: ''
  address:
    address: '1752 E Norris Dr'
    address_2: ''
    city: Ottawa
    country: ''
    postal_code: '61350'
    state_province: Illinois
  approved: '1'
  company_name: 'Bill Walsh Automotive Group'
  contact_email: ''
  contact_name: ''
  contact_title: ''
  fax: ''
  job_description: |-
    Bill Walsh Automotive Group is currently looking for an Assistant Service Manager (ASM) to join our team of
    skilled professionals! We are one of the highest volume Service Departments in the area! We are looking for a high
    character applicant who has the desire and commitment necessary to join our team. 5+ years of Automotive
    Service Advisor, Assistant Service Manager (ASM), Service Writer experience is REQUIRED! PREVIOUS
    EXPERIENCE WITH GENERAL MOTORS IS ALSO REQUIRED! Familiarity with Xtime and Union Shops are
    also a PLUS. We are offering a generous compensation plan ($80K - $90k) and a comprehensive benefits package.

    All interviews will be held at:
    Bill Walsh Automotive Group
    1752 E Norris Dr, Ottawa, IL 61350

    Responsibilities:

    ∙Serve as a consultant for our Service manager, service advisors, technicians, and clients.
    ∙Under the direction of the Service Manager, assists in various aspects of customer care, work order and register assistance, facility maintenance, and merchandising activities
    ∙Stay up to date with customer service practices, product operational characteristics, and warranty policies
    ∙Become a persistent problem solver by assisting clients in determining their vehicle's needs and helping to
    set repair priorities
    ∙Ensure that customers receive prompt, courteous, and effective service.
    ∙Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
    ∙In the absence of any management, the Assistant Service Manager will act as the primary supervisor for the store staff, observing and coordinating operational activities.
    ∙Assist in monitoring the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety.
    ∙Answer technical questions about vehicle problems, warranties, services, and repairs.
    ∙Maintain Customer CSI scores at or above company standards.
    ∙Assist in diagnosing vehicle problems; order parts and tools as necessary.
    ∙Oversee administration of warranty claims as well as training and supervising of the service department.
    ∙Reinforces company policies and adheres to company standards.
    ∙Encourages compliance with applicable laws and regulations.
    ∙Maintain a good working relationship with factory(s) and foster positive employee relations.
    ∙Collaborate with upper management to make service department hiring and discipline decisions.
    PREVIOUS AUTOMOTIVE SERVICE ADVISOR / ASSISTANT SERVICE MANAGER EXPERIENCE IS REQUIRED!

    Equal Opportunity Employer. Applicants must be authorized to work in the US. Applicants must have a valid driver’s license.​
  job_location: '1752 E Norris Dr, Ottawa IL'
  job_requirements: |-
    Requirements
    ∙Previous Automotive Service Advisor / Assistant Service Manager Experience
    ∙Xtime Experience is PREFERRED
    ∙Experience with a Union Shop is a PLUS
    ∙Professional commitment and the DESIRE to be a Top Performer
    ∙Exceptional Communication & Leadership Skills
    ∙Team Player
    ∙Committed to Providing a PERFECT Customer Experience
  job_title: 'Automotive Assistant Service Manager - Bill Walsh Automotive'
  lifting_requirements_25: 'No'
  lifting_requirements_50: 'No'
  list_job_until: '2025-06-30'
  number_of_positions: '1'
  over_18_required: 'Yes'
  phone: ''
  rate: '$80,000 - $90,000 a year'
  terms_of_service: '1'
  web_address: 'https://www.billwalsh.com/'