Grundy Workforce Job Board Services: Submission #4276

Job Requirements Professional/Educational
High School diploma and five or more years of secretarial/administrative support experience is required. Associate degree and/or certification as an Administrative Professional preferred.
Business school or secretarial course desirable
Ability to transcribe meeting minutes and/or notes.
Must be proficient with use of Microsoft Office including PowerPoint & Excel, copy/scan machine, fax machine, calculator and other office equipment.
Must be able to be flexible and multi-task to complete priorities.
Must be professional.

Professionalism: Maintains and exhibits the highest standards of professional conduct in dealings with coworkers, patients, visitors, physicians, volunteers and anyone else at the hospital. Maintains a professional appearance per department specific dress code and wears identification badge in a location easily seen by customers at all times. Promotes a safe and secure work environment.
Communication: Able to communicate with both words and actions, in a way that instills trust, confidence and good will, and fosters teamwork and a common goal of service. Follows AIDET when speaking with patients and visitors.
Customer Service: Treats customers (visitors, employees, physicians, volunteers and patients) with respect and dignity. Reports to work on time. Assists coworkers with their assigned duties.
Common Courtesy: Provides an environment that is pleasant, welcoming, supportive and reassuring. Smiles when greeting others. Offers assistance to individuals who need help finding their destination, and escorts them if possible.
Patient Privacy: Provides the highest standard of privacy and confidentiality in matters involving patients, coworkers and the hospital in general. Knocks before entering a room. Refrains from discussing any confidential matter unless there is a work-related reason for the discussion.