Grundy Workforce Job Board Services: Submission #3724

Job Description Shift and schedule
Monday to Friday
Responsibilities
Greets customers at the cashier window in a pleasant and professional manner.
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
Make change accurately and issue receipts to customers.
Reconcile cash drawer daily.
Promptly and efficiently answer multi-line switchboard and direct consumer to the proper department and follow up in a timely manner.
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
Maintenance and Filing of Service Repair Orders, Parts Counter Tickets, Hard Copies.
Perform any other special duties as requested by Dealer and other Managers.
Regular attendance consistent with attendance policy.
Must follow all company safety policies and procedures.