Grundy Workforce Job Board Services: Submission #3692

serial: '3692'
sid: '769266'
uuid: 45b5d998-9f61-4f78-a550-40d44372891f
uri: /grundy-workforce-job-board-services
created: '1701133927'
completed: '1701133927'
changed: '1701362736'
in_draft: '0'
current_page: ''
remote_addr: 216.125.168.2
uid: '0'
langcode: en
webform_id: grundy_workforce_job_board
entity_type: node
entity_id: '4061'
locked: '0'
sticky: '0'
notes: ''
data:
  employment_type:
    - 'Full Time'
  work_shift:
    - 1st
  please_have_applicant:
    - online
  additional_information: |-
    IMPORTANT INFORMATION:

    United States Postal Service
    External Publication for Job Posting 11566529

    If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the

    examination may be limited.

    Branch

    Illinois 2 District

    Job Posting Period

    11/22/2023 - 11/27/2023

    Applications must be submitted by 11:59 p.m., Central Time, of the posting's closing date. Applicants claiming veterans'
    preference must attach a copy of member copy 4 (only) of Certificate of Release or Discharge from Active Duty (DD Form
    214) or other proof of eligibility if claiming 10-point veterans' preference. The United States Postal Service (USPS) is an

    equal opportunity employer. The USPS provides reasonable accommodation for any part of the application, interview, and/or
    selection process, please make your request to the examiner, selecting official or local manager of Human Resources. This
    request can also be made by someone on your behalf. Explain the nature of your limitations and the accommodation
    needed. The decision on granting reasonable accommodation will be on a case-by-case basis.

    SPECIAL NOTE: Current career Postal Service employees are ineligible to apply to this posting.

    Benefits
    Pulled from the full job description
    401(k)
    401(k) matching
    Employee discount
    Flexible spending account
    Health insurance
    Life insurance
    Vision insurance
  address:
    address: ''
    address_2: ''
    city: 'Morris '
    country: ''
    postal_code: '60450'
    state_province: Illinois
  approved: '1'
  company_name: 'United States Postal Service '
  contact_email: ''
  contact_name: ''
  contact_title: ''
  fax: ''
  job_description: |-
    DUTIES AND RESPONSIBILITIES

    1. Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of and

    selling stamps, stamped paper, other retail products, passport acceptance (where applicable) and other retail services; may

    use a computerized system, accepting and delivering packages and accountable mail; issuing and cashing foreign and

    domestic postal money orders; accepting and responding to customer claims and inquiries, and providing information to the

    public regarding postal regulations.

    2. Provides sales and customer service support by greeting customers and explaining store layout; determining special

    interests and referring to sales and promotional programs; offers assistance in product selection; provides lobby assistance

    that includes monitoring the retail line, directing customers to the self-service kiosk (SSK) (where applicable), and/or using

    Mobile Point of Service (mPOS) to complete transactions (where applicable)

    3. Provides product and service information to customers, including informing customers regarding special offers; suggestive

    selling related merchandise; promoting products based on customer needs. Provides additional information regarding

    product features and services.

    4. Handles and processes customer purchases and returns relating to products and services and may use a point of sale

    system. Assists customers with transactions.

    5. Maintains appearance of retail lobby by setting up, arranging, and replenishing displays and merchandise racks; ensures

    display and selling areas, work stations, and storage areas are presentable to customers. Performs routine maintenance on

    SSKs and mPOS, including trouble shooting.

    6. Conducts product inventories by counting items on hand; attaches and removes security devices; accounts for items on

    display; and verifies and records sales floor inventory and shrinkage. Brings inventory discrepancies and shrinkage reports to

    the attention of the appropriate supervisory presence.

    7. May verify presort and bulk mailings of all classifications, computing and maintaining on a current basis mailers' credit

    balances.

    8. Checks and sets post postage meters.

    9. Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms.

    10. May assign and clear accountable items and distribute mail as required.

    11. Distributes primary and one or more secondary schemes of incoming mail by delivery point based on a knowledge of the

    distribution scheme established for the office, branch or station.

    12. Distributes primary and one or more secondary schemes of outgoing mail for dispatch based on knowledge of current

    distribution schemes.

    13. May perform passport duties as assigned, including verification of identification and photograph, administering oath,

    reviewing application for completeness, affixing stamp or seal on application and ensuring all documents are stored securely

    and mailed promptly.

    14. May perform additional duties such as: maintain records of mails; face and cancel mail; make emergency carrier relays;

    label and tie out mail for dispatch and other related duties for distribution.

    SUPERVISION

    Supervisor, Customer Services, or other supervisor/designee.

    The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated
    and innovative individuals. 
  job_location: '202 E Washington St, Morris, IL 60450'
  job_requirements: |-
    Successful candidates must demonstrate through a combination of education, training, and
    experience the following requirements:

    Requirements

    DOCUMENT DATE: September 28, 2019

    FUNCTION:

    Performs distribution and a variety of tasks to support sales of products and services. Maintains professional and effective

    public relations with customers and others requiring familiarity with postal laws, regulations, and current procedures.

    DESCRIPTION OF WORK:

    See the Standard Position Description for the Occupation Code given above.

    REQUIREMENTS:

    421 SALES AND SERVICES (V3.9) - Essential Scale: Yes/No_Qualification Proficiency: Yes Computer Based Exam

    KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

    This section is composed of Knowledge, Skills, Abilities (KSAs) that are required to satisfactorily perform the tasks of the

    position. Individuals must demonstrate that they possess a sufficient level of each KSA, to include at least minimum

    competency for senior-qualified positions to enable them to perform these tasks satisfactorily. Successful completion of the

    applicable testing procedure(s) is sufficient to demonstrate at least minimum competency to perform these tasks

    satisfactorily. In certain circumstances, applicants demonstrate these levels by describing examples of experience,

    education, or training, any of which may be non-postal. Failure to demonstrate any KSA is disqualifying.

    1. Ability to work and deal with people sufficient to work cooperatively and interact positively with customers, co-workers, as

    well as responding appropriately to changing conditions or unique customer or coworker situations. 2. Ability to communicate

    orally refers to expressing spoken ideas or facts clearly and logically when answering questions, giving instructions, and

    providing information. 3. Ability to perform basic mathematical computations refers to performing basic calculations such as

    addition, subtraction, multiplication, and division with whole numbers, fractions and decimals. 4. Ability to work independently

    refers to following either spoken or written instructions or directions, multitasking and organizing time effectively to perform

    work assignments, either with or without direct supervision. 5. Ability to reference, comprehend and use information refers to

    gathering information from both oral and written sources, retaining it for future use, providing it in response to request (e.g.,

    on forms), and using it to identify the appropriate course of action to resolve a situation based upon postal laws, regulations,

    and current procedures. 6. Demonstrating conscientiousness and initiative refers to taking care in performing work

    assignments and working toward task completion. 7. Ability to safely perform the duties common to the position.

    EXAMINATION REQUIREMENTS:

    Applicants must successfully complete the Virtual Entry Assessment CS (477).

    TRAINING EXAMINATION REQUIREMENTS:

    Individuals who qualify and are selected under this standard will be required to complete prescribed training satisfactorily to

    demonstrate possession, through testing and/or practical demonstration, each of the knowledge, skills and abilities covered

    at the level required by the job. Failure to demonstrate any KSA is disqualifying. The following KSAs are covered by this

    prescribed training:

    1. Ability to sell products and services includes providing timely and courteous customer service, persuasive selling to

    customer needs, providing product information, creating/maintaining an aesthetically pleasing retail environment and

    completing sales transactions. 2. Ability to interact with a variety of customers to gather information, evaluate service needs

    and respond appropriately to unique customer situations. 3. Ability to identify and analyze problems by gathering information

    from both oral and written sources and developing an appropriate course of action to resolve the situation. 4. Ability to

    exercise courtesy and self-control in providing appropriate customer service to accomplish established goals of the functional

    area. 5. Ability to use technology-based business equipment, such as calculation equipment or computers sufficient to

    process customer transactions, input data, and produce numeric and written reports. 6. Knowledge of financial procedures

    such as the terminology, materials, techniques, and procedures used in maintaining accurate records of disbursements,

    receipts and other financial information and loss prevention. 7. Knowledge of postal products and services including

    appropriate Postal regulations regarding mail service (e.g., domestic and international mail requirements, classes of mail).

    PHYSICAL REQUIREMENTS:

    Individual must be physically able to perform efficiently the duties of the position.

    ADDITIONAL PROVISIONS:

    When filled internally, this position usually involves a deferment period during which the senior bidder must successfully

    complete the prescribed training.

    Sales, Services and Distribution Associates must work an assigned tour and days of work. Sales and Services Associates

    must follow Postal Service policies and procedures for personal conduct at work, including adhering to rules and regulations.

    Sales, Services and Distribution Associates are required to provide service to the public. They must maintain a neat and

    professional appearance in such interactions, including wearing a uniform and name tag when required.

    Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement
    to be drug free. Applicants must also be a U.S. citizen or have permanent resident alien status.
  job_title: 'SALES,SVCS/DISTRIBUTION ASSOC'
  lifting_requirements_25: 'No'
  lifting_requirements_50: 'No'
  list_job_until: '2023-11-27'
  number_of_positions: '1'
  over_18_required: 'Yes'
  phone: ''
  rate: '$26.31 an hour'
  terms_of_service: '1'
  web_address: ''