Grundy Workforce Job Board Services: Submission #3356

serial: '3356'
sid: '689471'
uuid: 2c2b56ac-380e-4579-805e-0a175146a60d
uri: /grundy-workforce-job-board-services
created: '1676495750'
completed: '1676495750'
changed: '1676579699'
in_draft: '0'
current_page: ''
remote_addr: 216.125.168.2
uid: '0'
langcode: en
webform_id: grundy_workforce_job_board
entity_type: node
entity_id: '4061'
locked: '0'
sticky: '0'
notes: ''
data:
  employment_type:
    - 'Full Time'
  work_shift:
    - 1st
  please_have_applicant:
    - online
  additional_information: BH
  address:
    address: '1401 Lakewood Dr Ste A'
    address_2: ''
    city: Morris
    country: ''
    postal_code: '60450'
    state_province: Illinois
  approved: '1'
  company_name: 'Duly Health and Care'
  contact_email: ''
  contact_name: ''
  contact_title: ''
  fax: ''
  job_description: |
    Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We challenge assumptions and invite dissent to accomplish bold goals and unleash the most extraordinary work of your career. We see and support the remarkable in every person within and beyond the walls of our work.

    Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark

    Responsibilities:
    Acknowledges and welcomes patients and visitors.

    Informs staff of patient/visitor arrival and provides instruction, assistance and information as to completion of requires paperwork and waiting times.

    Answers general questions about the facility: location, rest rooms, elevators, hours of operation, etc.

    Ensures waiting area is clean, tidy, and has appropriate patient announcements and brochures.

    As directed, conveys information to patients and/or visitors.

    Assistants or calls for assistance with patients with ambulatory difficulties.

    Obtains registration information from patient for input into EPIC.

    Verifies and/or updates demographic and health plan information.

    Checks patients in and out of clinic.

    Provides patients with information regarding payment obligations, HIPAA Notice of Privacy practices, clinic policies, and collects all required forms and signatures.

    Schedules appointments into EPIC according to Practice protocol.

    Conveys schedule changes to appropriate staff.

    Reviews next day's schedules and as directed, prints out physician schedules in advance of visits.

    May assist patients with obtaining appointments at other physician and hospital sites and/or schedules lab or radiology testing.

    Pulls patient charts, files information correctly info patient charts, and maintains filing system.

    Prepares charts to clinic and/or Practice specifications.

    Collects copays, cash, check, or credit card payments ensuring patients receive receipts. Posts all payments in EPIC.

    Balances daily cash and collections.

    Ensures change drawers and cash are secured and appropriate financial procedures are followed in transferring payments to Corporate Identifies problematic accounts and directs them to the financial counselor or the Customer Service Department

    Answers multiple lines, screens calls, takes accurate and detailed messages for all calls including telephone encounters, directs calls to appropriate support staff

    Understands limits of responsibility by not providing medical advice to patients.

    Performs all other duties/responsibilities as assigned
  job_location: Morris
  job_requirements: |
    Prefer one year experience in customer service setting, preferably in a medical office with basic knowledge of medical terminology.

    Able to type a minimum of 30 wpm strongly preferred

    High school diploma or GED

    Service Orientation: Capable of providing excellent service to customers, friendly and approachable demeanor, resolving customer complaints, and understanding customer service principles.

    Organization: Able to provide order and structure to daily processes and work environment.

    Verbal Communication: Capable of interacting with, and relating to, people of varying educational levels and backgrounds, conveying information clearly and succinctly, applying listening, tact, responsiveness, empathy, and confidentiality.

    Multi-tasking: Able to properly perform multiple duties at once, greeting, message taking, checking patients in/out, while maintaining attention to detail.

    Adaptability: Able to be flexible and comfortable in adjusting to changing activities. Maintains calm under pressure and is able to think clearly to enhance problem solving.

    Team Work: Works effectively with others to accomplish objectives and goals. Willingly offers assistance to others when the need arises.

    Computer Proficiency: Ability to learn and become proficient in EPIC software as well as have basic knowledge of Microsoft applications.
  job_title: 'Medical Reception Lead'
  lifting_requirements_25: 'No'
  lifting_requirements_50: 'No'
  list_job_until: '2023-02-28'
  number_of_positions: '1'
  over_18_required: 'Yes'
  phone: ''
  rate: "$33.1K - $41.9K a year is Indeed's estimated salary for this role in Morris, IL."
  terms_of_service: '1'
  web_address: 'https://www.indeed.com/cmp/Duly-Health-and-Care-2?campaignid=mobvjcmp&from=mobviewjob&tk=1gpbejmo52p8l000&fromjk=2a2b05fe6891a77b'