Grundy Workforce Job Board Services: Submission #3162

Job Description HealthCare Associates Credit Union, a growing $357 million Financial Institution has an opportunity for a Contact Center Representative II to join our team at our Naperville location. This position will have the overall responsibility of helping our members achieve their financial goals by delivering outstanding service to both internal and external members. A key component of this service is to identify the financial needs of each member and recommend an appropriate quality financial solution to "Bank Healthy". This position will have the overall responsibility of providing the members with accurate, efficient, and courteous service. In addition, this position will be responsible to provide exceptional member service, present accurate information (on savings and loan rates, on-going promotions, account information) cross-sell credit union products, and be apprised of all credit union products and services.