Grundy Workforce Job Board Services: Submission #2965

Job Description Job description
SALES:
Act as an extension of the Sales team when representatives are on the phone, away from the office, on vacation, etc.
Tasks include:
Assisting Sales Team
Answer the phones (as needed)
Order quoting via the phones or email
Maintain and understand individual pricing pages for depot and mill direct.
Order entry
Provide a point of contact for customers with queries about status of orders or deliveries.
Expedite with the warehouse(s) and notifying the customer.
· Expedite All Mill Directs orders: Italy and FW
Three week rotation, pull all open orders by customer, submit status requests to Italy via email or to FW through the Helpdesk Ticket System.
Advise the sales team of the pending expedite by giving them the orders to notify the customer once they receive the mill response.
· Assist with the data entry of End-Users into the Microsoft Dynamics CRM system.
ADMIN:
Act as the back-up for the main Admin person when out of the office, vacation, sick, etc.
Tasks include:
· Responsible for invoicing of previous days orders.
· Receiving of Italy Containers.
· Receiving of FW material.