Grundy Workforce Job Board Services: Submission #2907

Job Requirements
High School Diploma or equivalent required.
Must be 18 years of age or over.
Must have knowledge of computer programs and ability to toggle between different programs required to perform essential functions.
Must possess general administrative and/or secretarial skills.
Guest Service, Sales, or Call Center experience is preferred.
Must understand and speak the English language.
Strong communication skills required; able to adjust communication style based on unique guest interactions and needs.
Negotiation and persuasive communication skills are a plus.
Accurate data entry skills required.
Must be comfortable in a fast-paced, performance-based call center where calls are monitored, recorded, and assessed for accuracy, speed and quality of service, and sales delivery.
Must be willing to work outside of normal office hours and work the hours per day determined by the Call Center, Club Hollywood, and the needs of the business.
Must be able to sit and/or stand for long periods at a time.
Must display a passion for their duties.
Must maintain a positive attitude and be a team player at all times.
Ability to accurately prioritize, organize, and complete multiple tasks.
Must take accountability for their own performance and growth.
Must display the ability to be a team player and interface with other departments to develop key relations to ensure maximum efficiency in completing job tasks.



PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit, reach with hands and arms, stoop, kneel, and crouch. The employee must occasionally lift and/or move up to 50 pounds. The employee requires manual dexterity to operate all necessary equipment. Specific vision abilities required by this job include close vision and distance. The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.