Promoting good employees into supervisor roles isn't as easy as it sounds. Many are lacking a solid foundation in leadership. Equip your supervisors with fundamental tools, strategies and action plans that build their confidence and effectiveness.
Fundamental Supervisory Skills Training
In this series, participants learn how to better support direct reports and guide day-to-day team efforts, while pursuing big-picture organizational goals. The essential know-how gained through these sessions will help prepare supervisors to drive results that foster overall success.
Although we encourage companies to complete every training module for the best results, companies can choose to train in only the modules that best meet their needs.
Balancing Authority & Influence
Explore the role of supervisor and better understand where authority begins and ends. Gain new perspectives on coaching, motivation and accountability, and leave with greater confidence in your supervisory style.
Sparking Employee Excellence
Learn how to set clear expectations for your employees without micromanaging. Adapt approaches to assigning work, delegating and being inclusive, to allow employees to take more ownership and show their capability.
Making Feedback & Evaluation Meaningful
Grow more intentional about what you say and how to ensure feedback is lined to action. Recognize the value of ongoing and transparent communication about employees' strengths, areas for improvement and roles.
Resolving Difficult Situations
Explore approaches to difficult situations, including conflicts with employees and customers. Learn how to respond appropriately while taking advantage of an opportunity to build employees' skills.
Leading Through Change & Transition
Understand how to better support your team as new expectations, targets or realities come its way. Expand on the concept of "growth mindset," so change is positioned as an opportunity, not a threat.
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