Job Details |
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| Job Title: | Customer Service Representative |
| Company: | RoadOne IntermodaLogistics |
| Address: | 3201 Centerpoint Way |
| Joliet | |
| Illinois | |
| 60436 | |
| Phone: | |
| Fax: | |
| Website: | https://www.roadone.com |
| Contact Title: | |
| Contact Name: | |
| Email: | |
| Job Description | |
| Employment Type: | Full Time |
| Job Location: | 3201 Centerpoint Way, Joliet, IL |
| Job Title: | Customer Service Representative |
| Openings: | 1 |
| Over 18 Required: | Yes |
| Rate: | $20 - $21 an hour |
| Shift: | 1st |
| Description: |
We are seeking a Customer Service Representative to join our team. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and resolving inquiries. Answer incoming customer inquiries via phone, email, and chat - Provide information about products and services Process orders, returns, and exchanges Resolve customer complaints in a professional manner Upsell products or services to increase revenue Conduct outbound calls to follow up on customer issues or promotions |
| Job Requirements | |
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Excellent phone etiquette and communication skills Strong sales and upselling abilities Proficient in data entry for order processing and customer information management Fluency in English; Ability to effectively communicate with customers to ensure satisfaction All potential new hires are required to pass a drug and background screening. |
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| Lift 25+ lbs (unassisted): | No |
| Lift 50+ lbs (unassisted): | No |
| To be Considered: | Apply Online |
| Available Until: | 08/01/2025 |
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