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Job Details

Job Title: Technical Support Representative
Company: ClearSKY
Address:
Verona
Illinois
Phone:
Fax:
Website:
Contact Title:
Contact Name:
Email: resume@csky.net
Job Description
Employment Type: Full Time
Job Location: Verona
Job Title: Technical Support Representative
Openings: 1
Over 18 Required: Yes
Rate: Based on Experience
Shift: 1st
Description: Description
We are dedicated to providing our customers with excellent technical support where
customer focus will exceed our customers’ expectations.
Job Requirements
Responsibilities / Skills:

In a courteous and professional manner, respond to inquiries by phone, email, and or in person, providing the information required on a timely basis.
Communicate effectively with customers via telephone and email, with the ability to quickly build a rapport and credibility with the customers.
Be able to troubleshoot and communicate effectively with customers, while maintaining customer records.
Perform tasks that support client contact and excellent follow-up.
Able to quickly acquire knowledge of ClearSKY technical support customer service standards.
Have the desire to learn, supported with a love for technology.
Perform other related duties as required and directed.
Must have proven ability to work within a fast-paced, high-change, diverse, cooperative-working environment.
Must demonstrate personal accountability to set priorities, organize workload, handle multiple interruptions, and meet deadlines while working within a flexible schedule to manage time effectively.
Lift 25+ lbs (unassisted): No
Lift 50+ lbs (unassisted): No
To be Considered: Email Resume/Cover Letter
Available Until: 07/25/2025
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