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Job Details

Job Title: Guest Service Representative
Company: TownePlace Suites by Marriott
Address: 1515 Riverboat Center Drive
Joliet
Illinois
60431
Phone: (815) 741-2400
Fax:
Website:
Contact Title:
Contact Name: Mary Turner
Email: Mary.Turner@marriott.com
Job Description
Employment Type: Full Time, Part Time
Job Location: Joliet IL
Job Title: Guest Service Representative
Openings: 2
Over 18 Required: Yes
Rate: From 15.00 an hour
Shift: 1st, 2nd, 3rd
Description: Greet guests in a friendly and professional manner
Answer inquiries from guests about the local area
Follow cash handling policies
Obtain all necessary information when taking reservations
Be able to perform and complete all tasks in shift check list
Handle check-ins and check outs in a friendly and efficient manner
Balance and prepare paperwork for closing individual shift
Maintain and promote guest programs
Maintain a clean work area
Problem solving - be able to anticipate, prevent, identify and solve
Respond to and anticipate guests needs
Have knowledge of emergency procedures and assist as needed
Job Requirements
Experience in a hotel preferred but not required
High School diploma or equivalent required
Computer experience required
Customer service experience preferred
Must be able to effectively communicate with guest and coworkers in a courtesy manner
Must be able to multi-task and prioritize functions to be completed
Maintain regular attendance
Lift 25+ lbs (unassisted): No
Lift 50+ lbs (unassisted): No
To be Considered: Fax Resume/Cover Letter, Apply in Person, Call
Available Until: 04/30/2023
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