Job Details
Job Title:	Customer Service Rep
Company:	Lincare
Address:	1613 W NORRIS DR
	Ottawa
	Illinois
	61350
Phone:	(815) 433-1281
Fax:
Website:	https://myjobs.adp.com/externallincarecareers/
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Contact Name:
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Job Description
Employment Type:	Full Time
Job Location:	1613 W NORRIS DR. OTTAWA
Job Title:	Customer Service Rep
Openings:	1
Over 18 Required:	Yes
Rate:	$15 - $20 an hour
Shift:	1st
Description:	This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
Job Requirements
	High School Diploma, General Education Diploma (GED), or one to three months related experience and/or training Computer entry Required Must meet any licensing requirements necessary for specific location Read and analyze documents such as patient orders Comprehend pharmacy prescription terminology Effectively communicate with coworkers and patients alike help with the training of employees calculate figures and amounts in reference to frequency and doses dispensed apply common sense understanding to carry out oral and written instructions This employee must occasionally lift and/or move up to 25 pounds.
Lift 25+ lbs (unassisted):	Yes
Lift 50+ lbs (unassisted):	No
To be Considered:	Apply Online
Available Until:	11/21/2025
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