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Job Details

Job Title: Activities Supervisor
Company: Starved Rock Lodge
Address: One Lodge Lane
Oglesby
Illinois
61348
Phone:
Fax:
Website: https://www.starvedrocklodge.com/careers/
Contact Title:
Contact Name:
Email:
Job Description
Employment Type: Full Time
Job Location: One Lodge Lane. Oglesby
Job Title: Activities Supervisor
Openings: 1
Over 18 Required: Yes
Rate: $18 - $20 an hour
Shift: 1st, 2nd
Description: Manage Activities Operations: Oversee tours, guided hikes, tribute shows, trolley excursions, seasonal events, and other guest activities.
Financial Oversight: Develop and meet departmental budgets, revenue goals, and participation targets.
Program Development: Create innovative, engaging, and high-quality activities that enhance the Starved Rock guest experience.
Marketing & Promotion: Partner with marketing to promote events, update schedules, and support sales growth.
Guest Experience: Maintain activity standards, collect feedback, and implement improvements to ensure guest satisfaction.
Staff Leadership: Hire, train, schedule, and supervise activity staff, providing recognition, coaching, and accountability.
Collaboration: Work closely with the AGM and other Lodge departments to ensure smooth operations and coordinated events.
Compliance & Safety: Ensure trolley and activity operations meet safety regulations and service standards.
Resource Management: Monitor expenses, staffing, and materials for efficiency and sustainability.
Professional Conduct: Model integrity, teamwork, and guest service excellence while fostering a positive culture.

Weekends as needed
Evenings as needed
Willing to work Holidays
Job Requirements
High school diploma.
Understanding of the application of computer technology, including Word, Excel, Outlook, Access (or other database software), web and publishing software.
Demonstrated success in teamwork and customer service.
People-oriented, with an upbeat and positive attitude, in person and by telephone.
Demonstrated high level of detail orientation, organization and time management.
At least two years of experience in administrative support positions.
Experience in public contact positions essential.
Must be able to sit, walk and stand for long periods of time.
Must be able to visualize a computer screen.
Must be willing to work weekends, evenings and holidays as needed.
Experience in Time management
Experience in Microsoft Word
Experience in Microsoft Outlook
Lift 25+ lbs (unassisted): No
Lift 50+ lbs (unassisted): No
To be Considered: Apply in Person, Apply Online
Available Until: 10/27/2025
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