Job Details
Job Title:	Universal Service Representative
Company:	NuMark Credit Union
Address:	1654 Terry Dr
	Joliet
	Illinois
	60436
Phone:
Fax:
Website:	https://www.numarkcu.org/
Contact Title:
Contact Name:
Email:
Job Description
Employment Type:	Full Time
Job Location:	1654 Terry Dr, Joliet
Job Title:	Universal Service Representative
Openings:	1
Over 18 Required:	Yes
Rate:	$23 - $24 an hour
Shift:	1st
Description:	Build member relationships by providing exceptional service and using open-ended questions to determine where they are in their financial life-cycle. With full knowledge of NuMark products, achieve sales goals by understanding member situations/aspirations, offer products to meet needs, and continually strive to exceed member expectations. Open various types of accounts and communicate with other departments to cross-sell products, such as loans. Process loan applications and handle disbursals & closings for various types of loans, including consumer and home equity. Accurately handle cash and non-cash transactions and balance cash drawers. Ensure confidentiality of member information in every situation. Contact prospective and existing members to solicit new business by email or phone to meet specific goals. Routinely maintain accounts according to member requests.
Job Requirements
	Ability to effectively upsell and cross-sell products and services. A minimum of three years of credit union or banking teller experience is preferred. Consumer lending experience preferred. Ability to obtain NMLS number. Desire to develop sales skills. Desire for continual professional development. Effective communication skills. High school diploma. Cash handling experience. Willingness and ability to substitute at other local branches if necessary. While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to handle cash and operate a computer, telephone, and keyboard. Specific vision abilities required by this job include close vision requirements due to computer work. The ability to talk and hear both in-person and by telephone is required. Light to moderate lifting may be required up to 25 pounds. Regular, predictable, in-person attendance is required at the employee's assigned location(s) for all scheduled shifts.
Lift 25+ lbs (unassisted):	No
Lift 50+ lbs (unassisted):	No
To be Considered:	Apply Online
Available Until:	09/19/2025
	Back to Job Board