Job Details |
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|---|---|
| Job Title: | Client Service Representative at Shirkey Vet Clinic |
| Company: | Heartland Veterinary Partners (Shirkey Vet Clinic) |
| Address: | 135 S Broadway St |
| Coal City | |
| Illinois | |
| 60416 | |
| Phone: | |
| Fax: | |
| Website: | https://shirkeyveterinaryclinic.com/ |
| Contact Title: | |
| Contact Name: | |
| Email: | |
| Job Description | |
| Employment Type: | Full Time |
| Job Location: | 135 S Broadway St. |
| Job Title: | Client Service Representative at Shirkey Vet Clinic |
| Openings: | 1 |
| Over 18 Required: | Yes |
| Rate: | $16.50 - $18.00 an hour |
| Shift: | 1st |
| Description: |
Leads practice opening and closing procedures per Practice Manager instructions and practice procedures. Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms. Processes cash, checks, charge card payments and credit account payments. Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow. Assists in the updating of client/patient files, as needed. Prepares and sends client correspondence. Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list. Performs a backup of the computer system on a regular basis, as directed. Performs and oversees the performance of posting daily business. Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit. Answers incoming telephone calls applying proper telephone etiquette. Presents clients with medications, instructions, new client kits and any other take home items. Handles emergency situations with great care, patience, and following established clinic policies and procedures. Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction. |
| Job Requirements | |
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Ability to work on weekends as required High school diploma or equivalent Previous veterinary experience preferred Client satisfaction references preferred Practices OSHA safety techniques including proper PPE |
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| Lift 25+ lbs (unassisted): | No |
| Lift 50+ lbs (unassisted): | No |
| To be Considered: | Apply Online |
| Available Until: | 09/15/2025 |
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