Answering Your Questions on COVID-19


Joliet Junior College is actively monitoring the Coronavirus (COVID-19) pandemic. This page will provide answers and guidance on how the college is coordinating business operations during this time and plans moving forward. Find details on your specific question through the category drop down menus below. Please note there will be questions we do not yet have the answer to due to the rapidly evolving nature of this situation. We will always share more information as it becomes available and finalized.

Operations Overview:   

- All spring classes will be completed online through the rest of the semester.  

- Students are asked to regularly check your student emails and iCampus—you will receive student-specific updates from the college and your professors.

- Employees are required to check their JJC email regularly for additional instructions.

- Current students can assess our online support services database in the MyJJC Portal, which serves as a one-stop shop for the college's abundance of resources that can be utilized in an online, remote capacity. 

View Timeline of COVID-19 Information Updates

Frequently Asked Questions:

  • COVID-19 Student/Employee Cases

    COVID-19 Cases

    As COVID-19 cases increase across the state and globe, we’ll do our part to share the number of cases JJC has confirmed among our students and employees.

    Number of  Joliet Junior College COVID-19 Cases
    Last updated: April 2
    Students Symptomatic but unconfirmed 1
      Confirmed  Cases 3
    Employees Symptomatic but unconfirmed 5
      Confirmed  Cases 2
      Total Confirmed Cases 5


    **The above figures represent the cumulative number of student and employee cases that have been communicated to JJC, and does not reflect how many may no longer be ill or include those who are not experiencing symptoms.

    Be advised that students have not been on campus since March 13, the last day before spring break, and effective March 29 JJC moved all its classes online for the remainder of the spring semester. Most of JJC’s 1,500 plus employees are currently working from home. When essential employees come to campus, we have continued to take steps above and beyond CDC social distancing guidelines.

    Self-Reporting COVID-19 Cases

    The college has also and will continue to encourage students and employees to follow self-reporting guidelines. Even as students take classes and employees work remotely, it is important that the college know if you’ve tested positive for COVID-19, in order to properly assist you and inform others who you may have come into contact with. JJC will maintain the privacy of these individuals, per HIPPA guidelines.

    • For students that have tested positive for COVID-19, or may need to self-quarantine for any reason, we request that you contact the Office of Student Rights and Responsibilities at 815-280-2761 or deanofstudents@jjc.edu.
    • For employees that have tested positive for COVID-19, or may need to self-quarantine for any reason, we request you contact Human Resources at 815-280-2266 or hr@jjc.edu.

    We ask our entire campus community to continue to abide by shelter in place mandates and social distancing techniques to support the health and well-being of our community.

  • Spring Flex Start Classes

    If you registered for a Flex Start class, originally scheduled to start the Week of March 16, 2020, the class will be pushed back to accommodate the new start date of March 30 and required course attendance.

    A course voucher process for the spring 2020 semester has been finalized and will be communicated in detail separately via email to employees and students. The form will be available online April 6.  This email will communicate the options being provided to students who want to withdraw from a class that was converted to an online format.

  • Financial Aid

    Financial Aid Self-Service is available 24/7. Access through the my.jjc.edu Self-Service menu.  

    If you need to submit documents or have a question, email finaid@jjc.edu. Be sure to encrypt any email that contains documents with personally identifiable information, such as SSN, birthdate, etc. 

    Online chat is available at jjc.edu/financialaid.     

    Financial Aid Disbursements: 

    • 16-week classes and Flex Start classes that already began: financial aid disbursements will process as previously scheduled with refund checks being mailed within 14 days of disbursement. 
    • Flex Start classes beginning after March 28: loan disbursements will be pushed back to accommodate the new start date (to be determined) and required course attendance. 

     

  • Scholarships

    The JJC Scholarship application is available until May 1 to apply for Fall 2020 scholarships. If there is a question about current scholarships please email Patty Osborne at Posborne@jjc.edu.  

    Visit https://www.jjc.edu/getting-started/pay-college/scholarships for more information about scholarships. 

  • Student Mental Health and Wellness

    Resources in your MyJJC Portal

     

    Mental Health Online and Chat

     

    Mental Health Emergency

    • In case of a mental health emergency please call Will County Crisis Line at 815-722-3344 or call 911. 

     

    Access to Local Food Pantries

  • Student Accounts and Payments

    Students courses will not be dropped due to non-payment at this time. 

    Students can use their credit cards, e-checks, prepaid cards for payments. 

    You can view all financial account, make payments, obtain 1098T tax form, and print account statements & receipts via https://my.jjc.edu.  

    A course voucher process for the spring 2020 semester has been finalized and will be communicated in detail separately via email to employees and students. The form will be available online April 6.  This email will communicate the options being provided to students who want to withdraw from a class that was converted to an online format.

  • Registration

    Summer registration is open and available. Students may continue to register online using the myJJC Portal, which is available 24 hours, 7 days a week. Learn more about summer class start dates and access registration links at https://www.jjc.edu/summer-registration

  • College Events

    All internally and externally hosted events through April 30 are canceled, and all fine arts events are canceled through May 31. 

  • Athletics

    All NJCAA sports have been canceled for the spring, which includes JJC baseball and softball.

  • Employment Searches

    Despite limited access to campus and working remotely, Joliet Junior College will continue to post job announcements and fill vacant or new positions at https://employment.jjc.edu/

    During this time job offers will still be offered, however, candidates will not be able to start in their new position until the college re-opens or unless approval is obtained by the hiring manager's respective Cabinet leader. 

    During this time, search committees will be conducting the interview process virtually.

  • Travel

    All college-sponsored domestic and international travel is suspended through June 30. 

  • Dual Credit

    The college continues to work with all high school districts to determine the process of completion for spring 2020 dual credit courses.

  • Other Resources

    Comcast Announces Comprehensive COVID-19 Response to Help Keep Americans Connected to the Internet: https://corporate.comcast.com/covid-19 

    For specific department information, we will be accessible via email: 

  • Direct Contacts for Additional Questions

    Academic Affairs rfletch@jjc.edu

    Student Development yfarmer@jjc.edu

    Administrative Services rgalick@jjc.edu

    Human Resources hr@jjc.edu

    Information Technology jserr@jjc.edu

    Communications/Marketing krohder@jjc.edu

    Institutional Advancement/JJC Foundation kmulvey@jjc.edu