Job Details
Job Title:	Customer Service Representative, Remote (Non-certified MA)
Company:	Duly Health and Care
Address:	1401 Lakewood Dr Ste A
	Morris
	Illinois
	60450
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Fax:
Website:	https://www.indeed.com/cmp/Duly-Health-and-Care-2?campaignid=mobvjcmp&from=mobviewjob&tk=1gi3d5ili20hq000&fromjk=6b67f798fabdf596
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Job Description
Employment Type:	Full Time
Job Location:	Morris
Job Title:	Customer Service Representative, Remote (Non-certified MA)
Openings:	1
Over 18 Required:	No
Rate:	Estimated $30.6K - $38.7K a year
Shift:	2nd
Description:	The Customer Service Representative/Non-Certified Medical Assistant will support the Behavioral Health Prescription Line Team by managing the incoming phone line for prescribing providers. This team tees up RXs, manages appeals, patient calls and concerns, pends electronic RX, manages incoming RX faxes, prior authorizations and related scheduling. Responsibilities: The Journeys and Adventures that Await This position is responsible for assisting the clinical providers with the following areas of emphasis: Answer phones and maintain databases. Process medical request and refills. Process prior authorizations. Keep track of medical records and charts. Transfer lab results to appropriate technicians. Order supplies and maintain general office standards. This is a hybrid, remote position. Training will take place on-site at the Morris, IL location and remote upon successful completion. 8am - 5pm shift Monday - Friday
Job Requirements
	High school diploma or GED equivalent (required) OR a high school senior interested in pursuing a career/education in the medical field. Independent decision-making skills Interpersonal skills Organization ability to write and communicate well
Lift 25+ lbs (unassisted):	No
Lift 50+ lbs (unassisted):	No
To be Considered:	Apply Online
Available Until:	12/10/2022
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