Human Services


Human Services is a pathway within the discipline of psychology. It is a broad field covering a number of careers, all having one thing in common—helping people meet their basic needs which cannot be met without outside assistance, allowing people and communities to function at an optimum level. The human services field includes a variety of job titles: including caseworker, program coordinator, outreach counselor, crisis counselor, and victim advocates to name a few.

Human Service professionals work in practice settings focusing on social problems impacting marginalized and oppressed populations.  The primary goal of human services is a commitment to helping people develop the necessary skills to become self-sufficient and fully functioning (to the best of their ability), personally and within society.

    What Will I Learn?

    At Joliet Junior College, you can get an associate degree or work toward a bachelor’s or master’s. JJC offers easy, convenient transfer agreements with local colleges and universities so you won’t have to worry about the logistics - instead, you can focus on what really matters: your future career.


    Why Is Human Services Needed?

    All human beings have basic needs, such as the need for food, shelter, and safety. People also have social needs, such as the need for interpersonal connection, love, and community. People have psychological needs, such as the need to deal with trauma from past abuse, or the psychological ramifications of enduring a disaster, such as a tornado or hurricane.

    Human service agencies and professionals come into the picture when people find themselves confronted with barriers and cannot get their basic needs met.  They also assist when people cannot find their own resources for overcoming obstacles that they have encountered.


    What Degree / Certificate Will I Receive?

    What Are My Career Opportunities?

    The following are examples of occupational titles of Human Service workers:

    • Case Worker
    • Residential Counselor
    • Youth Worker
    • Behavioral Management Aide
    • Case Management Aide
    • Alcohol Counselor
    • Adult Day Care Worker
    • Drug Abuse Counselor
    • Life Skills Instructor
    • Social Service Aide
    • Probation Officer
    • Child Advocate
    • Gerontology Aide
    • Juvenile Court Liaison
    • Group Home Worker
    • Child Abuse Worker
    • Crisis Intervention Counselor
    • Community Organizer
    • Social Work Assistant
    • Psychological Aide

    What is Unique About the Human Services Program?

    Once you have earned your AAS degree or Certificate in Human Services there are several options:

    Additional information

    • Possible Careers

      • Case Worker
      • Family Support Worker
      • Youth Worker
      • Social Service Liaison
      • Residential Counselor
      • Behavioral Management Aide
      • Case Management Aide
      • Eligibility Counselor
      • Alcohol Counselor
      • Adult Day Care Worker
      • Drug Abuse Counselor
      • Life Skills Instructor
      • Client Advocate
      • Neighborhood Worker
      • Social Service Aide
      • Group Activities Aide
      • Social Service Technician
      • Therapeutic Assistant
      • Probation Officer
      • Case Monitor Parole Officer
      • Child Advocate
      • Gerontology Aide
      • Juvenile Court Liaison
      • Home Health Aide
      • Group Home Worker
      • Child Abuse Worker
      • Crisis Intervention Counselor
      • Mental Health Aide
      • Community Organizer
      • Intake Interviewer
      • Community Outreach Worker
      • Social Work Assistant
      • Community Action Worker
      • Psychological Aide
      • Halfway House Counselor
      • Assistant Case Manager
      • Rehabilitation Case Worker
      • Residential Manager

    • Salary Estimates

      Social / Human Services Assistant: helps clients find benefits or community benefits
      Average salary: $31,810/year
      Job outlook: projected 11% increase (from 2014-2024)
      Degree needed: Associate

      Substance Abuse Counselor: counsel those who suffer from alcoholism or drug addiction *
      Average salary: $41,070/year
      Job outlook: projected 22% increase (from 2014-2024)
      Degree needed: Associate

      * On-the-job experience will allow professionals to obtain additional certifications

      Social Worker: Help clients solve problems in their lives; determine their needs and help them create goals
      Average salary: $46,890/year
      Job outlook: projected 12% increase (from 2014-2024)
      Degree needed: Bachelor's

      Behavioral Disorder Counselor: Counsel those who suffer from behavioral disorders, such as autism, ADHD, eating disorders, PTSD & more
      Average salary: $41,070/year
      Job outlook: projected 22% increase (from 2014-2024)
      Degree needed: Bachelor's

      Marriage/ Family Therapist: Help clients overcome family/relationship problems; guide them by suggesting strategies for improvement
      Average salary: $44,170/year
      Job outlook: projected 19% increase (from 2014-2024)
      Degree needed: Master's

      Additional Information

      Source: U.S. Bureau of Labor Statistics